Cluster Head, Distribution

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Requirements :

• Lead, manage, and drive the overall business performance of the assigned distribution cluster to achieve strategic growth and financial targets.
• Oversee branch operations, ensuring high standards of customer service, operational efficiency, and risk management across all locations.
• Develop and execute strategic distribution plans to expand market share, acquire new customers, and deepen existing client relationships.
• Coach, mentor, and build high-performing branch leadership teams, fostering a culture of continuous learning and professional development.
• Ensure strict adherence to regulatory requirements, internal audit standards, and compliance policies within the cluster.
• Collaborate with product partners, marketing, and digital teams to drive cross-selling initiatives and seamless multi-channel customer experiences.

Requirements

• Proven leadership experience in managing retail banking branches or distribution networks within the financial services sector.
• Demonstrated track record of delivering strong business results, driving sales performance, and managing portfolio growth.
• Deep knowledge of retail banking products, wealth management services, and financial market trends.
• Strong understanding of regulatory compliance, operational risk frameworks, and audit standards in banking.
• Excellent strategic thinking, analytical, and decision-making capabilities.
• Outstanding interpersonal, stakeholder management, and communication skills.
• Bachelor’s degree or equivalent professional qualification in Business, Finance, or a related discipline.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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