SA, Cyberark Operations Engineer, Information Security Services, Group Technology

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Summary

The CyberArk Support and Audit RFI Specialist will oversee the entire lifecycle of audit RFIs, with a strong emphasis on CyberArk integration. Responsible for coordinating with various teams to collect necessary information, preparing detailed and accurate responses, and ensuring timely submissions. The ideal candidate will possess advanced analytical skills, a keen eye for detail, and extensive hands-on experience with CyberArk.

Responsibilities

RFI Management

• Review and assess incoming audit RFIs.
• Coordinate with IT and security teams to gather and compile information related to CyberArk and other systems.
• Ensure all responses are accurate, complete, and submitted within deadlines.

CyberArk Integration

• Utilize CyberArk to manage privileged accounts and access controls relevant to audit RFIs.
• Ensure that CyberArk configurations and practices are aligned with audit requirements.
• Provide insights into how CyberArk is used for compliance and security purposes in response to audit inquiries.

Documentation and Reporting

• Maintain organized records of all RFIs, responses, and related documentation.
• Prepare detailed reports and summaries of RFI processes and outcomes for internal review, including CyberArk-related information.

Communication

• Act as the primary point of contact for auditors and internal teams regarding RFIs.
• Provide clear and concise explanations of CyberArk-related information as needed.

Compliance and Quality Assurance

• Ensure that all responses adhere to relevant regulatory requirements and company policies, with a focus on CyberArk integration.
• Review and verify the accuracy of data related to CyberArk before submission.

Continuous Improvement

• Identify areas for improvement in the RFI handling process and suggest enhancements, particularly in relation to CyberArk.
• Stay updated on industry best practices and regulatory changes related to audits and CyberArk.

• Skills:
• Strong analytical and problem-solving abilities.
• Proficiency with CyberArk for managing privileged access and security controls.
• Excellent organizational and time-management skills.
• Proficiency in [specific software or tools relevant to the role, e.g., Microsoft Office Suite, audit management software].
• Exceptional written and verbal communication skills.
• Attention to detail and accuracy.

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