{"id":4193486,"url":"https://alion.io/job/dc-blox-data-center-manager","title":"Data Center Manager","company":{"id":1801298,"name":"DC BLOX","domain":"dcblox.com","url":"https://alion.io/company/dcblox-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Conyers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"NIST 800-171","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-11-12T18:16:31Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T12:02:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At DC BLOX, we’re shaping the future of digital infrastructure. Our mission is to empower businesses with robust, secure, and reliable solutions that enable them to thrive in an increasingly connected world.\nFounded on the principles of innovation, integrity, and customer-centricity, DC BLOX provides cutting-edge colocation, cloud services, and network solutions tailored to our clients' unique needs.\nOur team is made up of passionate professionals dedicated to excellence. We foster a collaborative and inclusive workplace culture where every voice is valued and innovation is encouraged. Whether you’re an experienced industry veteran or just starting your career, DC BLOX offers a range of opportunities for growth and development.\nDescription Summary:\nThe Data Center Manager will lead personnel, processes, and daily operations for a 10 MW data center. This role oversees all customer activity, including installations, moves, and changes, while ensuring SLA compliance and exceptional service delivery. The manager will supervise the Facilities Manager, Technicians, and contract Security, ensuring maintenance, security, capital projects, and vendor coordination meet industry standards. Responsibilities include enforcing safety protocols, managing PUE performance, and supporting ITIL-based process improvement. The ideal candidate brings hands-on management experience in data center operations, with familiarity in certifications such as SSAE 18 / SOC 2 and NIST 800-171 / 53 a strong plus.\nEssential Duties:\nAll customer activity commences in an orderly, safe, and secure manner with a focus on delivering superb customer support.\n\nEnsure processes are adhered to in identifying and verifying service-impacting events, and subject matter experts are dispatched to support problem resolution.\n\nCommunicate with internal teams in support of status updates regarding open issues and implement actions in support of root cause analysis, problem remediation, and lessons learned\n\nProvide smart-hands assistance to customers as required\n\nEnsure safe and secure operating environments within the DC BLOX data centers, and correct or report any violations as prescribed in operating practices\n\nEnsure detailed documentation related to ticketing and service support calls is being maintained\n\nEnsure efficient equipment/material receiving, shipping, asset management, and RMA processing is supported in the data center\n\nResponsible for the monitoring of performance measures and processes required for audit and operational compliance related to standard data center practice\n\nResponsible for coordinating and maintaining data center compliance with all certification requirements.\n\nSupport adherence to standard and emergency operating procedures for the data center.\n\nProvide status reporting regarding data center service availability, performance, and capacity utilization as required.\n\nManage vendors and partners responsible for maintenance and upkeep of data center equipment\n\nEnsure daily error log reporting and physical data center inspections for general health, power, cooling, hazards, etc.\n\nCoordinate equipment installation and delivery schedules in accordance with project plans\n\nDirectly participate and provide key input for all data center construction and expansion planning\n\nSkills and Abilities:\nExperience as Data Center team leader or manager, including:\nExperience with personnel and shift coordination and management\n\nExperience with daily reporting and incident escalation handling\n\nData center operations experience\n\nExperience writing processes, MOP, SOP, and RCA documentation\n\nExperienced and proficient with troubleshooting techniques and problem-solving in a 24x7x365 production environment\n\nProficient in cabling and labeling equipment to provide customer cross-connects\n\nMust be proficient with Microsoft Office, especially Excel\n\nWorking knowledge of monitoring technologies and methodologies (EPMS, BMS, SCADA, DCIM)\n\nExcellent communication and customer relationship skills\n\nExperience with implementing and maintaining SOC 2, and other related certification programs\n\nExperience with regulatory compliance (e.g. HIPAA, FINRA, FFIEC, FDIC, etc.)\n\nEducation/Training/Experience:\nMinimum 5 Years of Experience working with data center facility equipment including chillers, pumps, UPS, PDU, Generator, Security Camera, Security badging systems\n\nMinimum 5 Years of Experience working in data center environments including managing cross connects, fiber/copper connectivity, performance monitoring and alerting, carrier support, meet me room management, and structured cabling in Data Center environments\n\nMinimum 3 Years of Experience as a people manager","description_format":"text","description_chars":4695,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-11-12T20:00:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/dc-blox-data-center-manager","json_url":"https://alion.io/job/dc-blox-data-center-manager.json","meta":{"generated_at":"2026-11-14T13:31:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1801298},"rest":"https://alion.io/mcp/rest/get_company?id=1801298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdc-blox-data-center-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdc-blox-data-center-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdc-blox-data-center-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dc-blox-data-center-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdc-blox-data-center-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4193486}},{"tool":"search_jobs","arguments":{"company":"dcblox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4193486},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}