{"id":1514886,"url":"https://alion.io/job/dcg-production-support-operations-engineer","title":"Production Support & Operations Engineer","company":{"id":936,"name":"DCG","domain":"dcg.pl","url":"https://alion.io/company/dcg","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120,"max":125,"currency":"PLN","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Docker Compose","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Sysdig Secure","optional":false},{"name":"Apache Kafka","optional":true},{"name":"DataStage","optional":true},{"name":"Db2","optional":true},{"name":"ETL/ELT","optional":true},{"name":"Java","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-09-30T09:00:22Z","employer_posted_date":null,"last_verified_at":"2026-09-30T09:00:22Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:\nProduction Support & Operations Engineer\nResponsibilities:\nOwn RCA activities for production incidents, including diagnosis, resolution, and preventive actions\n\nMonitor production services, identify anomalies, and proactively address issues before they become incidents\n\nDesign, implement, maintain, and improve CI/CD pipelines using GitHub Actions and related tooling\n\nAutomate build, test, security scanning, and deployment processes\n\nOversee day-to-day stability and alignment of Pre-Production and Production environments\n\nMaintain operational documentation, runbooks, known issues, and resolution procedures\n\nCollaborate with development and platform teams to troubleshoot issues and clarify operational requirements\n\nIdentify recurring operational pain points and propose automation or tooling improvements\n\nEnhance observability through dashboards, alerts, and log queries\n\nSupport service continuity initiatives and participate in disaster recovery exercises\n\nRequirements:\nMinimum 5 years of experience in IT operations, application support (2nd/3rd line), or a similar production-facing role\n\nProven experience managing incidents end-to-end, from alerting and troubleshooting through RCA and prevention\n\nMinimum 2 years of experience working within ITIL processes including incident, problem, and change management\n\nExperience working in Agile delivery environments alongside development teams\n\nExcellent English communication skills (C1)\n\nStrong knowledge of Jenkins for building, maintaining, and troubleshooting deployment pipelines\n\nHands-on experience with CI/CD pipelines, automation, and continuous improvement initiatives\n\nExcellent troubleshooting and problem-solving skills for complex production issues\n\nProficiency with Splunk and Sysdig for log analysis and alerting\n\nStrong understanding of Prometheus and Grafana for monitoring, dashboards, and alert tuning\n\nPractical experience operating services running on Kubernetes, including pod health checks, log analysis, and service restarts\n\nExpertise in Ansible for controlled configuration changes in operational environments\n\nStrong knowledge of Docker and Docker Compose\n\nBasic scripting skills in Bash and Python for operational automation and data reconciliation\n\nNice to have:\nExperience with IBM Datastage operations\n\nAwareness of or willingness to learn Pega and Airflow\n\nExperience with Oracle and DB2, including querying, execution plan interpretation, and data incident analysis\n\nUnderstanding of ETL application behavior and REST API communication\n\nExperience supporting distributed systems and Kafka-based message flows\n\nJava or development background supporting understanding of solutions and integrations\n\nOffer:\nPrivate medical care\n\nCo-financing for the sports card\n\nConstant support of dedicated consultant\n\nEmployee referral program","description_format":"text","description_chars":3164,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T09:13:37Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":2,"expected_fill_days":42,"reasons":["seen:2","agency","velocity","win:early"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/dcg-production-support-operations-engineer","json_url":"https://alion.io/job/dcg-production-support-operations-engineer.json","meta":{"generated_at":"2026-10-04T00:48:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":972,"day_limit":5000,"remaining_today":4028,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}