{"id":2006913,"url":"https://alion.io/job/dcsit-technicien-support-de-proximite-itinerant-hf","title":"Technicien support de proximité / Itinérant H/F","company":{"id":2453496,"name":"DCSIT","domain":"dcsit-group.com","url":"https://alion.io/company/dcsit-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lyon, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":141},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-06T07:20:25Z","employer_posted_date":null,"last_verified_at":"2026-10-06T07:20:25Z","board_verified":false,"closed_at":null,"days_open":29,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":29},"description":"Nous recherchons notre futur(e) technicien(ne) support de proximité pour intégrer nos équipes lyonnaises.\nAllez, on vous en dit plus... \nAu sein de notre Cellule Back-up, vous contribuerez à garantir la continuité de service de nos clients en assurant :\nLe support technique de niveau 1 et 2 sur les environnements clients (Windows, Office 365, Intune, etc.)\nLa gestion des incidents et des demandes d'assistance\nLa réalisation de projets ponctuels (migrations, déploiements)\nLe renforcement des équipes support clients\nLa participation aux activités du centre de services\nLes maîtres mots pour mener à bien vos missions :\n\nPolyvalence : Vous interviendrez sur des projets variés et évoluerez dans un environnement technologique en constante évolution\nProximité client : Vous serez en contact direct avec les clients et contribuerez à leur satisfaction\nTravail en équipe : Vous intégrerez une équipe soudée et bénéficierez du soutien de vos collègues\n\nProfil recherché\nEt si on parlait de vous ?\nDe formation en informatique de type Bac+2, vous possédez une première expérience réussie sur un poste équivalent. Vous avez de solides connaissances en système d'exploitation Windows (10/11) et des outils de gestion (Intune, Office 365). Vous êtes à l'aise avec les environnements virtuels (Citrix) et les outils de ticketing (GLPI).\nRémunération selon profil et expérience.\n\nPourquoi nous rejoindre ?\n\nOpportunités d’évolution : parcours de carrière personnalisé, mobilité interne.\nEntreprise à taille humaine, esprit d’équipe et bienveillance : entraide, culture du feedback, management de proximité.\nMissions variées et innovantes : projets en lien avec les dernières tendances tech.\nTélétravail : home office (flexibilité)\nRémunération attractive : paniers repas 6,30€, prime ancienneté, prime de vacances, Comité d'entreprise ( chèques cadeaux..., participation, prime de cooptation\nUn accélérateur de carrière et formation continue : chez nous, chaque collaborateur bénéficie d’un accompagnement personnalisé pour évoluer.\nUne entreprise engagée : nous mettons l’accent sur le bien-être au travail, la diversité, l’inclusion et la responsabilité sociétale (Top 3 performance RSE / Dév.Durable – ECOVADIS, Certification ISO27001), réduction de notre empreinte carbone, partenariats avec des associations).\nNotre processus de recrutement : en 4 étapes ! Tout simplement.\n1. Dans un premier temps, vous échangerez avec l’une d’entre nous par téléphone : Séverine, Ikram, Marlène ou Denis.\n2. Puis, nous aurons le plaisir d'échanger en visio.\n3. Pour finir, discutez métier avec l’un de nos managers opérationnels\n4. Bienvenue chez nous !\nCe poste vous intéresse ? Place à l’action : Postulez ou partagez avec votre réseau","description_format":"text","description_chars":2721,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T12:33:56Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":0.85,"p_active":0.397,"p_room":0.35,"age_days":28,"expected_fill_days":11,"reasons":["seen:28","velocity","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/dcsit-technicien-support-de-proximite-itinerant-hf","json_url":"https://alion.io/job/dcsit-technicien-support-de-proximite-itinerant-hf.json","meta":{"generated_at":"2026-11-04T08:23:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13091,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2453496},"rest":"https://alion.io/mcp/rest/get_company?id=2453496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdcsit-technicien-support-de-proximite-itinerant-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdcsit-technicien-support-de-proximite-itinerant-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdcsit-technicien-support-de-proximite-itinerant-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dcsit-technicien-support-de-proximite-itinerant-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdcsit-technicien-support-de-proximite-itinerant-hf"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2006913}},{"tool":"search_jobs","arguments":{"company":"dcsit-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2006913},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}