{"id":52236,"url":"https://alion.io/job/dcv-technologies-senior-emea-cloud-platform-infrastructure-engineer","title":"Senior EMEA Cloud Platform & Infrastructure Engineer","company":{"id":890,"name":"DCV Technologies","domain":"dcvtechnologies.co.uk","url":"https://alion.io/company/dcv-technologies","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":{"min":1500,"max":1700,"currency":"PLN","period":"day","gross":null,"usd_annual":113500},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AgentOps","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"Pinecone","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Vertex AI","optional":false},{"name":"C++","optional":true},{"name":"Java","optional":true},{"name":"Machine Learning","optional":true},{"name":"WebRTC","optional":true}],"status":"live","first_seen_at":"2026-08-12T10:00:21Z","employer_posted_date":null,"last_verified_at":"2026-08-12T10:00:21Z","board_verified":false,"closed_at":null,"days_open":50,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":50},"description":"Senior EMEA Cloud Platform & Infrastructure Engineer\nFully Remote (Poland) | Up to 1.700 PLN/day | B2B Contract\nWe are looking for a Senior EMEA Cloud Platform & Infrastructure Engineer to join an advanced AI and Customer Experience engineering initiative. You will play a key role in building and scaling next-generation AI-driven customer experience platforms, leveraging Google Cloud technologies and Generative AI.\nKey Responsibilities\nArchitect and develop advanced AI agents using Gemini Enterprise for Customer Experience, Gemini models, and CXAS, with focus on reasoning, grounding, and tool-use capabilities\n\nLead migration of legacy conversational systems (Dialogflow CX, Playbooks, third-party bots) to modern generative AI architectures\n\nDesign and implement Agent Assist solutions (Generative Knowledge Assist, Proactive GKA, AI Coach, Live Translation) and leverage CCAI Insights for analytics and optimization\n\nIntegrate AI agents with CCaaS/telephony platforms (Genesys, Cisco, Avaya) and CRM systems (Salesforce, Zendesk) via APIs and middleware\n\nBuild and optimize prompt engineering and orchestration layers for accuracy, safety, and brand alignment\n\nDesign and maintain RAG (Retrieval-Augmented Generation) pipelines using enterprise knowledge sources\n\nManage CI/CD pipelines and DevOps automation using Terraform and infrastructure-as-code principles\n\nEstablish Agent Ops practices, including monitoring performance (latency, accuracy, safety, customer satisfaction) and continuous improvement\n\nCollaborate with CX leads and product teams to translate business needs into scalable AI solutions\n\nMinimum Qualifications\nBachelor's degree in Computer Science, Engineering, or equivalent experience\n\n7+ years of experience in technical client services\n\nExperience designing and implementing cloud-based architectures\n\nStrong expertise in Large Language Models (especially Gemini) and conversational AI platforms (CXAS, Dialogflow)\n\nAdvanced programming skills in Python (AI orchestration experience preferred)\n\nExperience building and consuming REST APIs\n\nKnowledge of cloud infrastructure (preferably Google Cloud Platform)\n\nExperience with vector databases (e.g., Pinecone, Vertex AI Search) and SQL/NoSQL systems\n\nUnderstanding of enterprise security, PII handling, and AI safety principles\n\n⭐ Nice to Have\nGoogle Cloud certifications (Architect, Machine Learning, Networking, etc.)\n\nExperience with CCaaS platforms (Genesys, Cisco, Avaya) and telephony protocols (SIP, WebRTC)\n\nHands-on experience with Vertex AI, Dialogflow CX, Agent Assist, and CCAI Insights\n\nStrong DevOps / AgentOps background with CI/CD automation\n\nExperience delivering AI solutions from prototype to production at enterprise scale\n\nKnowledge of identity management, encryption, and enterprise security practices\n\nStrong communication and stakeholder management skills\n\nProgramming experience in Java, Go, or C++ in addition to Python\n\nWhat We Offer\nFully remote work (Poland-based)\n\nHigh-impact enterprise AI projects\n\nCutting-edge work with Generative AI and Google Cloud technologies\n\nLong-term engagement opportunity\n\nCompetitive rate","description_format":"text","description_chars":3132,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-08-12T10:00:21Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.375,"p_room":0.55,"age_days":49,"expected_fill_days":38,"reasons":["seen:49","agency","velocity","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":113500,"is_top_pay":false},"html_url":"https://alion.io/job/dcv-technologies-senior-emea-cloud-platform-infrastructure-engineer","json_url":"https://alion.io/job/dcv-technologies-senior-emea-cloud-platform-infrastructure-engineer.json","meta":{"generated_at":"2026-10-02T00:50:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":888,"day_limit":5000,"remaining_today":4112,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}