{"id":3115237,"url":"https://alion.io/job/dead-river-office-manager","title":"Office Manager","company":{"id":2522417,"name":"Dead River Company","domain":"deadriver.com","url":"https://alion.io/company/deadriver","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lebanon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":83000,"currency":"USD","period":"year","gross":null,"usd_annual":83000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T18:51:19Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T23:00:24Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"This role is based out of our Market location in West Lebanon, NH\nSalary Range- $55,000 - $83,000 - Based on experience\nAt Dead River Company, we're more than Northern New England's leading energy provider. We're a company built on integrity, community, and a commitment to delivering exceptional service to our customers. If you're a motivated leader who enjoys building high-performing teams, creating efficient office operations, and making a meaningful impact every day, we'd love to hear from you.\nLead Operations. Develop People. Deliver Exceptional Service.\nAs an Office Manager, you'll play a critical role in the success of our district by overseeing daily office operations, leading and developing staff, and ensuring an outstanding customer experience. Serving as a trusted leader and Dead River Company ambassador, you'll foster a collaborative, customer-focused workplace while driving operational excellence.\nWhat You'll Do\nIn this dynamic leadership role, you will:\nRecruit, hire, onboard, and develop talented office team members.\nLead, coach, and support customer service staff to consistently deliver exceptional service.\nConduct weekly team huddles and ongoing coaching conversations to keep teams engaged and aligned.\nResolve complex customer concerns with professionalism and care.\nComplete performance evaluations, performance scorecards, and provide wage recommendations.\nManage district payroll submissions and employee benefit changes.\nPartner with district leadership through department meetings, budgeting activities, and strategic planning.\nPromote a positive culture built on teamwork, accountability, and continuous improvement.\nEnsure compliance with company policies and applicable state and federal regulations.\nProvide leadership and support in employee training, sales initiatives, office safety, workers' compensation, and district events.\nIdentify opportunities to improve reporting processes and operational efficiency.\nWhat We're Looking For\nRequired Qualifications\nCollege degree equivalent relevant work experience.\nSeveral years of supervisory experience in an office or customer service environment.\nProven ability to lead, motivate, and develop successful teams.\nStrong customer service and conflict-resolution skills.\nKey Strengths for Success\nExcellent verbal and written communication skills.\nStrong organizational, analytical, and problem-solving abilities.\nSound judgment and effective decision-making skills.\nAbility to prioritize, delegate, and follow through on commitments.\nExperience developing and delivering employee training.\nPositive leadership style with a passion for coaching and mentoring others.\nAbility to thrive in a fast-paced, service-oriented environment.\nWhy Join Dead River Company?\nAt Dead River Company, we believe our people are our greatest asset. When you join our team, you'll become part of an organization that values:\nIntegrity and professionalism\nEmployee growth and development\nTeamwork and collaboration\nCustomer-focused service\nContinuous improvement and innovation\nA strong commitment to the communities we serve\nIf you're an experienced leader who enjoys creating exceptional customer experiences, developing strong teams, and driving operational excellence, we encourage you to apply today and discover why Dead River Company is a great place to build your career.\nJoin a company where your leadership makes a difference every day.","description_format":"text","description_chars":3417,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Lebanon","iso":"LB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T21:53:12Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.899,"p_room":1,"age_days":11,"expected_fill_days":35,"reasons":["conf:3","urgency","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":83000,"is_top_pay":true},"html_url":"https://alion.io/job/dead-river-office-manager","json_url":"https://alion.io/job/dead-river-office-manager.json","meta":{"generated_at":"2026-11-01T23:22:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35538,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2522417},"rest":"https://alion.io/mcp/rest/get_company?id=2522417"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdead-river-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdead-river-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdead-river-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dead-river-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdead-river-office-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3115237}},{"tool":"search_jobs","arguments":{"company":"deadriver.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3115237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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