{"id":2049580,"url":"https://alion.io/job/dealer-tire-client-engineer-operations-specialist","title":"Client Engineer & Operations Specialist","company":{"id":1803515,"name":"Dealer Tire","domain":"dealertire.com","url":"https://alion.io/company/dealertire","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":34,"max":40,"currency":"USD","period":"hour","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T21:11:43Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-22T01:47:23Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Who We Are\nWe’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business-in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individualsto join our team. That’s where you come in!\nBase Pay Range:\n$34 - $40/hourAs a Client Engineer & Operations Specialist, you support the design, administration, and maintenance of enterprise client management platforms while coordinating ticket visibility, remote-site technology needs, procurement activities, and status reporting.\nAs Client Engineer and Coordinator, your essential job responsibilities will include the following:\nAdminister client management platforms.\nSupport operating system deployment and lifecycle management.\nMaintain client policies and configurations.\nAssist in software packaging and application deployment.\nSupport patch management processes.\nDevelop basic automation and scripting solutions.\nParticipate in platform upgrades and modernization initiatives.\nTroubleshoot complex client issues.\nMaintain technical documentation and standards.\nFacilitate ticket monitoring, follow-up, and escalation to support timely resolution and accurate work visibility.\nFacilitate remote-site equipment and technology service needs with site contacts, support teams, vendors, and service providers.\nFacilitate hardware, software, and subscription procurement, including requirements, approvals, ordering, delivery, and renewal tracking.\nProvide regular status updates on assigned initiatives and tickets, including progress, risks, dependencies, and next steps.\nOther Duties as Assigned\nPosition Requirements\n3+ years of client support or engineering experience.\nExperience with client management technologies.\nBasic PowerShell scripting knowledge.\nUnderstanding of device lifecycle management.\nFamiliarity with enterprise security controls.\nEither CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) preferred\nHardware System experience: Intel Compatible PC’s and peripherals, Dell clients, Apple computers, printers\nOperating Systems: Windows, Macintosh\nVendor Software: Microsoft Office, Security\nStrong oral and written communications skills.\nExperience monitoring ticket queues and coordinating follow-up across technical teams.\nExperience coordinating remote-site equipment and technology service needs.\nExperience coordinating hardware, software, or subscription procurement and renewal activities.\nStrong organizational, documentation, and customer service skills.\nSkills Required\nClient Engineering\nTechnical Coordination\nPlanning and Organization\nProblem Solving\nPhysical Job Requirements\nWorking in front of a computer screen for long periods of time.\nSitting for long periods of time.\nAbility to work varying shifts as necessary to support business needs.\nLifting and moving computer devices up to 50 pounds as necessary.\nTravel as necessary, up to 10%.\nDrug Policy\nDealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.\nThis position is targeted to be closed on:\n2027-01-07Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.\nEOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.\n*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.","description_format":"text","description_chars":4770,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T21:11:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":135500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.616,"p_room":1,"age_days":13,"expected_fill_days":39,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/dealer-tire-client-engineer-operations-specialist","json_url":"https://alion.io/job/dealer-tire-client-engineer-operations-specialist.json","meta":{"generated_at":"2026-10-22T04:27:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4805,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1803515},"rest":"https://alion.io/mcp/rest/get_company?id=1803515"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdealer-tire-client-engineer-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdealer-tire-client-engineer-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdealer-tire-client-engineer-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dealer-tire-client-engineer-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdealer-tire-client-engineer-operations-specialist"}]}