{"id":3953295,"url":"https://alion.io/job/dealeron-oem-program-manager","title":"OEM Program Manager","company":{"id":673190,"name":"DealerOn","domain":"dealeron.com","url":"https://alion.io/company/dealeron-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:24:02Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:51:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About DealerOn\nWe are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.\nJob Description\nThe OEM Program Manager is responsible for interactions with our OEM program Partners to keep OEM programs on task. Works as liaison between Marketing and Development teams to identify improvements, bugs or feature requests needed to satisfy OEM program requirements. Build trust-based relationships with partners and clients and identify their needs. This is a remote, management position.\nEssential Functions:\nEnsure the team is consistently meeting service level agreements (SLAs), documenting and following up on internal and external communication, and providing superior customer service to all clients\nBe a subject matter expert on all DealerOn’s products, core systems and platform functionality to appropriately communicate the Value of our Services to our OEM Partners.\nIdentify efficiency improvements that can be made to the workflow and internal processes in support of our OEM Partners.\nDeliver OEM program and compliance initiatives and updates to internal departments\nEnsure that every single email sent by an OEM program is responded to by the appropriate internal department as quickly as possible\nRepresent DealerOn in the best light possible and identify when an internal department in contact with an OEM is not doing the same\nIdentify, nurture, and maximize Revenue growth opportunities and dealer retention opportunities to grow OEM MRR over time.\nRequired Skills/Experience:\nBachelor’s degree\nHands on experience with DealerOn’s proprietary CMS\n10 years’ experience in technology customer service related field\nExcellent communication and leadership skills\nDependable and takes initiative to solve problems\nProficient in Microsoft Word, Excel, and Outlook\nExperience selling and retaining SAAS revenue with major clients\nPreferred Skills/Experience:\nWorking with Third Party vendors who provide products and services to DealerOn customers\nThis position is open to US residents only.\nThe targeted salary for this position is $85,000.\nThe posted salary for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.\nPerks and Benefits:\nAside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:\nMedical, dental and vision insurance\nCompany matched 401K plan\nFlexible PTO + Sick Leave\n6 weeks paid Parental Leave\n8 Paid National Holidays\nCompany-paid basic Life Insurance\nVoluntary supplemental Life Insurance\nVoluntary long-term/short-term disability insurance\nVoluntary Pet Insurance\nOptional Healthcare/Dependent Care FSA Account\nDealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-Verify Participation and Right to Work). 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