{"id":4214636,"url":"https://alion.io/job/decagon-sales-development-representative-sdr-2","title":"Sales Development Representative (SDR)","company":{"id":48029,"name":"Decagon","domain":"decagon.ai","url":"https://alion.io/company/decagon-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":123,"ghost_share":0.366,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":88000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:09:52Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T02:17:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Decagon\nDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.\nOur technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.\nWe’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.\nWe’re an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle - shape how we work and grow as a team.\nAbout the Role\nWe’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. As an SDR, you’ll play an essential role in growing our customer base by identifying and qualifying new sales opportunities for our groundbreaking AI solution.\nThis role is perfect for someone looking to kick-start or advance a career in sales and who thrives on building relationships with potential clients.\nIn this role, you will\nSource new sales opportunities through inbound qualification and outbound outreach\n\nReach out to potential customers through various channels including cold calling, email, and social media\n\nGrow top of sales funnel through warm and cold outbound campaigns\n\nResearch companies, identify key players, and work with Account Executives on pipeline generation strategies\n\nCollaborate with the marketing team to align on campaigns and messaging\n\nStay up-to-date with product offerings and industry trends\n\nLearn critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more\n\nYou may be a good fit if you\nHave a high level of interest in growing your career in a customer-facing role\n\nHave strong communication skills, both verbal and written\n\nAre genuinely curious about understanding customers’ business challenges\n\nAre dedicated to tracking and improving performance and efficiency on a daily basis\n\nExhibit a sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes\n\nAre self-motivated with a drive to succeed and knack for building relationships\n\nEven better if you have\nHave 1-2 years of experience in a customer-facing or quota-carrying role\n\nHave prior CRM experience (preferably Salesforce)\n\nFind ways to stay up on the latest trends in AI\n\nHave experience with tech\n\nCompensation\nOTE $88k - $110k + Equity\nBenefits\nWe proudly offer the following benefits for our full-time employees:\nMedical, Dental, and Vision benefits for you and your family\n\nLife Insurance and Disability Benefits\n\nRetirement Plan (e.g., 401K, pension)\n\nParental Leave\n\nFertility and family building benefits through Carrot\n\nMonthly stipend to support your wellness, lifestyle, and work-life balance\n\nDaily lunches and snacks in the office to keep you at your best\n\nTake what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)\n\nDecagon offers a competitive benefits package that varies by country and complements local statutory benefits. 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