{"id":2933900,"url":"https://alion.io/job/decase-chemicals-it-assistant","title":"IT Assistant","company":{"id":3848976,"name":"Decase Chemicals","domain":"decasechemicals.com","url":"https://alion.io/company/decase-chemicals","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"With support from Manufacturers and Suppliers in Middle East, Far East Asia & Europe, we are one of the largest distributors of Industrial Chemicals, machinery and food ingredients. IT Assistant Position Overview: We are seeking a detail-oriented and tech-savvy IT Assistant to join our team. In this entry-level role, you will provide basic technical support, assist with system maintenance, and help ensure our daily IT operations run smoothly. This is an ideal role for a quick learner looking to build a foundation in IT administration and user support.\n\nKey Responsibilities\n\nProvide first-line desktop and technical support for internal staff (hardware, software, network connections, and peripherals).\nAssist with the setup, configuration, and deployment of user workstations, laptops, and software applications.\nDiagnose and resolve basic system, hardware, and network troubleshooting issues.\nMaintain an inventory of IT assets, including computers, monitors, accessories, and software licenses.\nAssist in managing user accounts, permissions, and security access controls.\nPerform routine system backups, updates, and maintenance tasks under supervision.\nDocument common support issues and resolution procedures.\n\nEducation\n\nDiploma or Bachelor’s degree in Information Technology, Computer Science, System Administration, or a related field (or equivalent practical experience/certifications).\nBasic knowledge of computer hardware, desktop operating systems (Windows / macOS / Linux), and standard office software.\nFoundational understanding of computer networking concepts (TCP/IP, Wi-Fi, routers, switches, local networks).\nStrong analytical and troubleshooting skills with a methodical approach to problem-solving.\nExcellent communication and interpersonal skills to assist team members with varying technical capabilities.\nRelevant entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Certified Fundamentals) are a plus.\n\nHow to apply\n\nInterested and qualified candidates should email their CV to , using the position as the email subject.\n With support from Manufacturers and Suppliers in Middle East, Far East Asia & Europe, we are one of the largest distributors of Industrial Chemicals, machinery and food ingredients. IT Assistant Position Overview: We are seeking a detail-oriented and tech-savvy IT Assistant to join our team. In this entry-level role, you will provide basic technical support, assist with system maintenance, and help ensure our daily IT operations run smoothly. This is an ideal role for a quick learner looking to build a foundation in IT administration and user support.\n\nKey Responsibilities\n\nProvide first-line desktop and technical support for internal staff (hardware, software, network connections, and peripherals).\nAssist with the setup, configuration, and deployment of user workstations, laptops, and software applications.\nDiagnose and resolve basic system, hardware, and network troubleshooting issues.\nMaintain an inventory of IT assets, including computers, monitors, accessories, and software licenses.\nAssist in managing user accounts, permissions, and security access controls.\nPerform routine system backups, updates, and maintenance tasks under supervision.\nDocument common support issues and resolution procedures.\n\nEducation\n\nDiploma or Bachelor’s degree in Information Technology, Computer Science, System Administration, or a related field (or equivalent practical experience/certifications).\nBasic knowledge of computer hardware, desktop operating systems (Windows / macOS / Linux), and standard office software.\nFoundational understanding of computer networking concepts (TCP/IP, Wi-Fi, routers, switches, local networks).\nStrong analytical and troubleshooting skills with a methodical approach to problem-solving.\nExcellent communication and interpersonal skills to assist team members with varying technical capabilities.\nRelevant entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Certified Fundamentals) are a plus.\n\nHow to apply\n\nInterested and qualified candidates should email their CV to , using the position as the email 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Docs: https://alion.io/developers"}}