{"id":3416239,"url":"https://alion.io/job/decisionpoint-corporation-configuration-support-specialist-junior","title":"Configuration Support Specialist (Junior)","company":{"id":3863688,"name":"DecisionPoint Corporation","domain":"decisionpointcorp.com","url":"https://alion.io/company/decisionpoint-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":289},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Configuration Management","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Confluence","optional":true},{"name":"GitHub","optional":true},{"name":"GitLab","optional":true},{"name":"ITIL","optional":true},{"name":"JFrog Artifactory","optional":true},{"name":"Jira","optional":true},{"name":"ServiceNow","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-28T19:31:47Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T19:13:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nDecisionPoint seeks a Configuration Support Specialist to support enterprise configuration baselines, change records, CMDB reconciliation, version descriptions, and configuration reporting for the USMEPCOM ENLIST program. This junior role helps ensure that application components, interfaces, infrastructure dependencies, documentation, and configuration records remain accurate, current, and traceable.\nThe Configuration Support Specialist works under the direction of configuration and release leadership and coordinates with software teams, testers, cybersecurity personnel, infrastructure teams, service-management personnel, operations staff, and Government stakeholders. The position maintains configuration evidence, assists with discrepancy resolution, and supports audits, reviews, releases, and operational handovers.\nThis position is remote, with Chicago-area candidates preferred.\nNote: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.\nDuties & Responsibilities\nThe Configuration Support Specialist will:\nSupport the establishment and maintenance of approved enterprise configuration baselines. \nMaintain configuration-item records, versions, relationships, dependencies, ownership information, and status data. \nEnter, update, and validate configuration information in the approved configuration management database (CMDB). \nSupport reconciliation among CMDB records, source repositories, deployment records, inventories, and approved baselines. \nCollect and organize CMDB reconciliation evidence. \nIdentify missing, incomplete, outdated, or inconsistent configuration records and route discrepancies for resolution. \nTrack discrepancy corrections and retain supporting evidence of completed updates. \nCreate, update, and maintain change records in approved tools and repositories. \nEnsure change records contain required descriptions, approvals, implementation details, affected configuration items, and completion evidence. \nSupport traceability from approved changes to implementation, validation, and baseline updates. \nPrepare and maintain source and version descriptions for software and supporting components. \nAssist with configuration summaries identifying current baselines, approved versions, changes, discrepancies, and open actions. \nMaintain configuration logs, change logs, version histories, action trackers, and evidence repositories. \nCollect and organize build documentation, installation procedures, release information, known-defect lists, and other configuration artifacts. \nVerify that configuration documents use approved templates, naming conventions, version numbers, and repositories. \nSupport configuration-control and change-control reviews by preparing documentation and status information. \nAssist with configuration audits, release-readiness reviews, assessments, inspections, and evidence requests. \nRecord meeting decisions, approvals, action items, and required configuration updates. \nSupport release-package preparation and confirm that required configuration artifacts are present and correctly versioned. \nAssist with operational handover by organizing configuration information, procedures, known issues, contacts, and supporting documentation. \nCoordinate with developers, testers, cybersecurity personnel, infrastructure teams, and operations personnel to obtain missing or corrected information. \nGenerate standard CMDB, change, baseline, and configuration-status reports. \nMaintain accurate records in accordance with applicable federal, DoD, program, records-management, and configuration-management requirements. \nProtect sensitive program information and follow approved access, handling, and repository procedures. \nSupport continuous improvement of configuration templates, checklists, standard operating procedures, and evidence-management practices. \nQualifications\nRequired Qualifications\nCandidates must possess all the following:\nAn active Secret clearance or higher. \nA bachelor’s degree in information technology, information systems, or a related field, or an equivalent permitted by the applicable labor category. \nAt least two years of relevant professional experience. \nExperience supporting configuration baselines or configuration-item records. \nExperience creating, updating, tracking, or maintaining change records. \nExperience supporting CMDB updates, reconciliation, validation, or evidence collection. \nExperience preparing or maintaining version descriptions and configuration summaries. \nAbility to maintain accurate technical records, logs, trackers, and supporting evidence. \nAbility to identify incomplete or inconsistent configuration information and coordinate corrections. \nAbility to follow established configuration-management processes, standard operating procedures, templates, and approval workflows. \nProficiency with Microsoft Office applications, including Word and Excel. \nStrong attention to detail, organization, documentation, and follow-through. \nAbility to collaborate effectively with configuration managers, developers, testers, infrastructure personnel, operations teams, and Government stakeholders. \nPreferred Qualifications\nThe following qualifications are preferred:\nITIL 4 Foundation or another relevant IT service-management certification. \nAn entry-level configuration-management certification or formal configuration-management training. \nExperience supporting federal or Department of Defense information-technology programs. \nExperience with ServiceNow CMDB, BMC Helix, Jira Service Management, or a comparable configuration-management platform. \nExperience using SharePoint, Confluence, or another document and evidence repository. \nExperience with source-code or artifact-management platforms such as GitHub, GitLab, Azure DevOps, Artifactory, Nexus, or comparable tools. \nFamiliarity with software configuration items, infrastructure configuration items, interfaces, dependencies, and application releases. \nFamiliarity with change-control boards, change-advisory boards, configuration audits, or release-readiness reviews. \nFamiliarity with Agile, DevSecOps, release-management, and secure software-development environments. \nExperience supporting audits, assessments, inspections, or formal evidence requests. \nExperience developing or maintaining templates, checklists, standard operating procedures, and process documentation. \nOur Equal Employment Opportunity Policy\nEEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.\n Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.\n Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.","description_format":"text","description_chars":8632,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-28T19:31:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/decisionpoint-corporation-configuration-support-specialist-junior","json_url":"https://alion.io/job/decisionpoint-corporation-configuration-support-specialist-junior.json","meta":{"generated_at":"2026-11-03T21:08:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":174,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3863688},"rest":"https://alion.io/mcp/rest/get_company?id=3863688"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdecisionpoint-corporation-configuration-support-specialist-junior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdecisionpoint-corporation-configuration-support-specialist-junior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdecisionpoint-corporation-configuration-support-specialist-junior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/decisionpoint-corporation-configuration-support-specialist-junior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdecisionpoint-corporation-configuration-support-specialist-junior"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3416239}},{"tool":"search_jobs","arguments":{"company":"decisionpointcorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3416239},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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