{"id":3371183,"url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-journeyman","title":"Database and Application Support Engineer (Journeyman)","company":{"id":3863688,"name":"DecisionPoint Corporation","domain":"decisionpointcorp.com","url":"https://alion.io/company/decisionpoint-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":104},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"API Gateway","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":".NET","optional":true},{"name":"Apache HTTP Server","optional":true},{"name":"Apache Tomcat","optional":true},{"name":"AWS","optional":true},{"name":"Azure SQL Database","optional":true},{"name":"C#","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Java","optional":true},{"name":"MS SQL","optional":true},{"name":"MySQL","optional":true},{"name":"Oracle","optional":true},{"name":"PostgreSQL","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-28T01:02:26Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T15:09:19Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nDecisionPoint seeks a Journeyman Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the USMEPCOM ENLIST program.\nThe Database and Application Support Engineer will diagnose database outages, application dependencies, connection failures, unavailable services, certificate problems, and API-related issues. This role will troubleshoot incidents across database, application, middleware, server, network, cloud, and security components.\nThe engineer will coordinate response activities with Task 4 enterprise IT operations personnel and work with Task 7 software teams when resolution requires application-code analysis or correction. This position focuses on production support, infrastructure integration, recovery, testing, and operational coordination rather than serving as the primary application developer.\nThis position is remote, with a preference for candidates located in the Chicago area. After-hours work may be required during outages, deployments, maintenance windows, upgrades, and recovery activities.\nNote: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.\nDuties & Responsibilities\nThe Database and Application Support Engineer will:\nMonitor and support the availability, performance, health, and recoverability of enterprise databases and applications. \nReview operational alerts, service failures, database errors, application errors, performance degradation, and user-reported issues. \nDiagnose database availability issues, failed services, connection failures, authentication problems, resource constraints, and performance issues. \nAnalyze application dependencies across databases, servers, services, middleware, APIs, certificates, networks, cloud platforms, storage, and external interfaces. \nTroubleshoot database listeners, connection strings, connection pools, ports, drivers, service accounts, permissions, and network paths. \nInvestigate failed database connections, application timeouts, unavailable services, transaction errors, and data-access problems. \nReview database, application, middleware, operating-system, web-server, API, and network logs to isolate faults. \nUse monitoring data, alerts, logs, metrics, and traces to identify the source and scope of service disruptions. \nDiagnose certificate expiration, trust-chain, hostname, binding, private-key, protocol, and encryption-related failures. \nSupport certificate installation, renewal, replacement, validation, and troubleshooting for applications, databases, APIs, and supporting services. \nDiagnose REST, SOAP, API gateway, endpoint, authentication, authorization, payload, timeout, and connectivity issues. \nValidate dependencies among APIs, backend services, databases, certificates, identity providers, and network controls. \nSupport approved relational database platforms and associated management, monitoring, backup, and recovery tools. \nSupport application servers, web servers, middleware, schedulers, integration services, background services, and runtime components. \nParticipate in Outage Response Team activities involving database or application degradation and service outages. \nPerform technical triage, gather diagnostic information, and support implementation of approved mitigation and recovery actions. \nSupport development and validation of temporary workarounds when complete restoration cannot be achieved immediately. \nMaintain incident timelines covering symptoms, technical findings, actions, dependencies, communications, and restoration results. \nEscalate complex database, application, API, certificate, infrastructure, or code-related issues to senior engineers and responsible technical teams. \nCoordinate with Task 4 operations teams on infrastructure, server, network, cloud, storage, certificate, identity, and platform issues. \nCoordinate with Task 7 software teams when incidents require application-code review, defect correction, build changes, or software releases. \nProvide logs, traces, error details, reproduction steps, configuration information, and impact assessments to software teams. \nSupport testing and validation of application-code corrections in applicable nonproduction and production environments. \nConfirm that implemented corrections resolve the reported issue without negatively affecting application availability, integrations, or dependencies. \nSupport root-cause analysis and document technical findings, contributing factors, corrective actions, and preventive recommendations. \nTrack assigned post-incident corrective actions through completion. \nSupport database, application, middleware, server, appliance, and supporting-component upgrades and refreshes. \nExecute approved implementation plans, upgrade procedures, test steps, validation criteria, rollback procedures, and outage contingencies. \nPerform pre-implementation and post-implementation checks of database and application availability, connectivity, functionality, and performance. \nSupport backup, restoration, replication, failover, failback, high-availability, and disaster-recovery activities. \nValidate database and application recovery following outages, maintenance, migrations, restorations, or continuity events. \nTest service dependencies and end-to-end transaction paths after restoration or component upgrades. \nSupport capacity, performance, availability, and resource-utilization analysis. \nApply or coordinate approved operating-system, database, middleware, application, vendor, firmware, and security updates. \nSupport remediation of vulnerabilities, IAVAs, CND Directives, POA&M items, and security-control deficiencies. \nFollow approved incident, problem, change, configuration, release, availability, and service-continuity processes. \nMaintain database and application dependency diagrams, interface records, certificate inventories, configuration documentation, recovery procedures, and troubleshooting guides. \nIdentify recurring issues, dependency risks, obsolete components, certificate risks, and potential points of failure. \nQualifications\nRequired Qualifications\nActive Secret clearance or higher. \nBachelor’s degree in Computer Science, Information Systems, or a related field. \nMinimum of 6 years of relevant database support, application support, systems engineering, production operations, or enterprise IT experience. \nDemonstrated experience diagnosing database availability, application dependencies, connection failures, services, certificates, and API-related outages. \nPreferred Qualifications\nExperience supporting enterprise databases and applications in a federal or Department of Defense environment. \nExperience with Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, AWS relational database services, Azure SQL, or comparable platforms. \nExperience with database clustering, replication, backup, restoration, failover, high availability, and disaster recovery. \nExperience supporting application servers, middleware, web servers, integration platforms, schedulers, and background services. \nExperience with Microsoft Internet Information Services, Apache, Tomcat, WebLogic, JBoss, .NET, Java, or comparable technologies. \nExperience troubleshooting REST, SOAP, API gateway, authentication, authorization, payload, timeout, and endpoint-connectivity issues. \nExperience supporting TLS certificates, trust stores, keystores, certificate bindings, and Public Key Infrastructure dependencies. \nExperience using application-performance monitoring, database monitoring, logging, tracing, observability, and event-management tools. \nExperience supporting production outages, incident bridges, service restoration, root-cause analysis, and corrective-action tracking. \nExperience coordinating operational issues among infrastructure engineers, database administrators, application owners, and software-development teams. \nExperience gathering logs, traces, reproduction steps, technical findings, and impact information for code-level troubleshooting. \nExperience validating component upgrades, software releases, database changes, application fixes, and recovery procedures. \nExperience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, vulnerability-remediation, and POA&M requirements. \nExperience using ServiceNow or a comparable ITSM platform for incident, problem, change, configuration, and release management. \nFamiliarity with PowerShell, Python, SQL, Bash, or other scripting and query languages used for diagnostics and automation. \nDatabase, cloud, middleware, application-server, or ITIL certifications. \nStrong troubleshooting, analytical, documentation, communication, and team-collaboration skills. \nAbility to support after-hours outages, deployments, maintenance windows, upgrades, and recovery activities when required. \nOur Equal Employment Opportunity Policy\nEEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.\n Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.\n Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.","description_format":"text","description_chars":11125,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-28T01:02:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.83,"p_room":0.9,"age_days":5,"expected_fill_days":14,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-journeyman","json_url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-journeyman.json","meta":{"generated_at":"2026-11-02T19:35:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27489,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3863688},"rest":"https://alion.io/mcp/rest/get_company?id=3863688"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-journeyman"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-journeyman"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-journeyman"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/decisionpoint-corporation-database-and-application-support-engineer-journeyman\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-journeyman"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3371183}},{"tool":"search_jobs","arguments":{"company":"decisionpointcorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3371183},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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