{"id":3371182,"url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-senior","title":"Database and Application Support Engineer (Senior)","company":{"id":3863688,"name":"DecisionPoint Corporation","domain":"decisionpointcorp.com","url":"https://alion.io/company/decisionpoint-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":104},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"API Gateway","optional":false},{"name":"CAPA","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":".NET","optional":true},{"name":"Apache HTTP Server","optional":true},{"name":"Apache Tomcat","optional":true},{"name":"AWS","optional":true},{"name":"Azure SQL Database","optional":true},{"name":"C#","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Java","optional":true},{"name":"MS SQL","optional":true},{"name":"MySQL","optional":true},{"name":"Oracle","optional":true},{"name":"PostgreSQL","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-28T01:02:26Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T06:12:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nDecisionPoint seeks a Senior Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the USMEPCOM ENLIST program.\nThe Database and Application Support Engineer will diagnose database outages, application dependencies, connection failures, unavailable services, certificate problems, and API-related issues. This role will support troubleshooting and restoration across database, application, middleware, server, network, cloud, and security components.\nThe engineer will coordinate operational response with Task 4 enterprise IT teams and work with Task 7 software-development teams when resolution requires application-code analysis or correction. The role will focus on production support, infrastructure integration, recovery, and technical coordination rather than serving as the primary application developer.\nThis position is remote, with a preference for candidates located in the Chicago area. After-hours work may be required during outages, deployments, maintenance windows, upgrades, and recovery activities.\nNote: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.\nDuties & Responsibilities\nThe Database and Application Support Engineer will:\nMonitor and support the availability, performance, health, and recoverability of enterprise databases and applications. \nDiagnose database availability issues, failed services, connection failures, authentication problems, resource constraints, and performance degradation. \nAnalyze application dependencies across databases, servers, services, middleware, APIs, certificates, networks, cloud platforms, storage, and external interfaces. \nTroubleshoot database listeners, connection strings, connection pools, ports, drivers, service accounts, permissions, and network paths. \nInvestigate failed database connections, application timeouts, unavailable services, transaction errors, and data-access issues. \nReview database, application, middleware, operating-system, web-server, API, and network logs to isolate faults. \nUse monitoring data, metrics, traces, alerts, logs, and event records to identify the source and scope of service disruptions. \nDiagnose certificate expiration, trust-chain, hostname, binding, private-key, protocol, and encryption-related failures. \nSupport installation, renewal, replacement, validation, and troubleshooting of certificates used by applications, databases, APIs, and supporting services. \nDiagnose REST, SOAP, API gateway, endpoint, authentication, authorization, payload, timeout, and connectivity failures. \nValidate dependencies among APIs, backend services, databases, certificates, identity providers, and network controls. \nSupport administration and troubleshooting of relational database platforms used within the enterprise environment. \nSupport application servers, web servers, middleware, schedulers, integration services, background services, and supporting runtime components. \nParticipate in Outage Response Team activities involving database or application degradation and service outages. \nProvide technical diagnosis, mitigation options, workarounds, recovery actions, restoration support, and service validation. \nMaintain detailed incident timelines covering symptoms, technical findings, actions, decisions, dependencies, communications, and restoration results. \nEscalate complex issues to database administrators, application owners, senior engineers, vendors, cloud providers, or development teams. \nCoordinate with Task 4 enterprise operations teams on infrastructure, server, network, cloud, storage, certificate, identity, and platform issues. \nCoordinate with Task 7 software-development teams when incidents require application-code review, defect correction, build changes, or software releases. \nProvide logs, traces, error details, reproduction steps, configuration information, and impact assessments to development teams. \nValidate that application-code corrections resolve the operational issue without introducing new availability or integration problems. \nSupport development of temporary workarounds or contingency measures when complete restoration cannot be achieved immediately. \nSupport root-cause analysis and document technical causes, contributing factors, dependencies, corrective actions, and preventive recommendations. \nTrack post-incident corrective and preventive actions through completion. \nSupport database, application, middleware, server, and appliance component upgrades and refreshes. \nDevelop or execute implementation plans, upgrade procedures, test steps, validation criteria, rollback procedures, and outage contingencies. \nCoordinate approved maintenance, patching, configuration changes, migrations, and component replacements. \nPerform pre-implementation and post-implementation validation of database and application availability, connectivity, functionality, and performance. \nSupport backup, restoration, replication, failover, failback, high availability, and disaster-recovery capabilities. \nValidate database and application recovery following outages, maintenance, migrations, restorations, or continuity events. \nTest service dependencies and end-to-end transaction paths after recovery. \nSupport capacity, performance, availability, and resource-utilization analysis. \nIdentify recurring failures, dependency risks, obsolete components, certificate risks, and potential points of failure. \nApply or coordinate approved operating-system, database, middleware, application, vendor, firmware, and security updates. \nSupport remediation of vulnerabilities, IAVAs, CND Directives, POA&M items, and security-control deficiencies. \nFollow approved incident, problem, change, configuration, release, availability, and service-continuity processes. \nMaintain database and application dependency diagrams, interface records, certificate inventories, configuration documentation, recovery procedures, standard operating procedures, and troubleshooting guides. \nRecommend improvements that increase database and application availability, resilience, performance, recoverability, security, and supportability. \nQualifications\nRequired Qualifications\nActive Secret clearance or higher. \nBachelor’s degree in Computer Science, Information Systems, or a related field. \nMinimum of 8 years of relevant database support, application support, systems engineering, production operations, or enterprise IT experience. \nDemonstrated experience diagnosing database availability, application dependencies, connection failures, services, certificates, and API-related outages. \nPreferred Qualifications\nExperience supporting enterprise databases and applications in a federal or Department of Defense environment. \nExperience with Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, AWS relational database services, Azure SQL, or comparable platforms. \nExperience with database clustering, replication, backup, restoration, failover, high availability, and disaster recovery. \nExperience supporting application servers, middleware, web servers, integration platforms, schedulers, and background services. \nExperience with Microsoft Internet Information Services, Apache, Tomcat, WebLogic, JBoss, .NET, Java, or comparable technologies. \nExperience troubleshooting REST, SOAP, API gateway, authentication, authorization, payload, timeout, and endpoint-connectivity issues. \nExperience managing or troubleshooting TLS certificates, trust stores, keystores, certificate bindings, and Public Key Infrastructure dependencies. \nExperience using application-performance monitoring, database monitoring, logging, tracing, observability, and event-management tools. \nExperience supporting production outages, incident bridges, service restoration, root-cause analysis, and corrective-action tracking. \nExperience coordinating operational issues between infrastructure engineers, database administrators, application owners, and software-development teams. \nExperience providing logs, traces, reproduction steps, technical findings, and impact information to developers for code-level correction. \nExperience validating component upgrades, software releases, database changes, application fixes, and recovery procedures. \nExperience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, vulnerability-remediation, and POA&M requirements. \nExperience using ServiceNow or a comparable ITSM platform for incident, problem, change, configuration, and release management. \nFamiliarity with PowerShell, Python, SQL, Bash, or other scripting and query languages used for diagnostics and automation. \nDatabase, cloud, middleware, application-server, or ITIL certifications. \nStrong troubleshooting, analytical, documentation, communication, and cross-team coordination skills. \nAbility to support after-hours outages, deployments, maintenance windows, upgrades, and recovery activities when required. \nOur Equal Employment Opportunity Policy\nEEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.\n Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.\n Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.","description_format":"text","description_chars":11243,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-28T01:02:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-senior","json_url":"https://alion.io/job/decisionpoint-corporation-database-and-application-support-engineer-senior.json","meta":{"generated_at":"2026-10-30T06:34:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3863688},"rest":"https://alion.io/mcp/rest/get_company?id=3863688"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-senior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-senior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-senior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/decisionpoint-corporation-database-and-application-support-engineer-senior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdecisionpoint-corporation-database-and-application-support-engineer-senior"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3371182}},{"tool":"search_jobs","arguments":{"company":"decisionpointcorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3371182},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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