Digital QA Analyst

Overview

DecisionPoint seeks a Digital QA Analyst to perform daily quality assurance checks across multiple digital platforms supporting a large federal and DoD-aligned mission environment. This role verifies content updates, checks links and UI functionality, validates interactive tools, and follows established notification processes for service outages, degradations, or interruptions.

The Digital QA Analyst plays a critical role in ensuring the accuracy, usability, and operational readiness of content and digital assets across customer-facing and internal platforms.

This position is fully remote.

Duties & Responsibilities

The Digital QA Analyst will:

• Perform daily verification of content updates across MC&FP digital platforms.
• Validate links, page rendering, UI components, tools, and interactive features for accuracy and functionality.
• Follow established outage notification processes and escalate service interruptions promptly.
• Execute structured QA checklists and update trackers for recurring reviews.
• Collaborate with content, UX, and technical teams to resolve defects and inconsistencies.
• Identify accessibility issues and validate improvements where required.
• Assist with regression checks for platform updates, enhancements, and patch releases.
• Document issues clearly in ticketing systems and track corrective actions through closure.
• Provide regular QA status updates and contribute to quality reporting.
• Support governance processes by ensuring adherence to content and quality standards.

Qualifications

Clearance Requirement

Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher.

Education:

BA/BS in Information Systems, Digital Media, QA/Testing, Computer Science, or a related field.

Experience (Required)

• Minimum 3 years of experience performing QA testing, digital quality checks, or web/app validation.

• Experience testing content-driven websites, UI elements, or tools.

• Proven ability to execute structured QA processes and document findings.

Technical Knowledge (Required)

• Knowledge of QA methodologies, defect reporting, and regression testing.

• Familiarity with digital content QA, link validation tools, and UI verification methods.

• Understanding of accessibility principles and digital compliance requirements.

Technical Knowledge (Preferred)

• 508/WCAG certification.

• Experience supporting federal or DoD digital platforms.

Skills

• Strong attention to detail and consistency.

• Excellent documentation and tracking abilities.

• Ability to identify issues, articulate findings, and recommend solutions.

• Effective communication and collaboration skills.

• Strong organizational skills and ability to manage daily QA routines.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.