{"id":2200132,"url":"https://alion.io/job/decisions-llc-systems-administrator","title":"Systems Administrator","company":{"id":2446155,"name":"Decisions","domain":"decisions.com","url":"https://alion.io/company/decisions-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Virginia Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":182000,"period":"year","method":"role_country_seniority_unknown","sample_n":4424},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITSM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-08T20:11:29Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-01T23:08:53Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Why Decisions\nAt Decisions, we help organizations make work easier through intelligent process orchestration. Our platform brings workflows, rules, approvals, and AI together so teams can simplify complex processes, move faster, and focus on the work that matters most. Behind that platform is a team of curious, collaborative people who take ownership, support one another, and care about creating real impact for our customers. Ifyou’reexcited by meaningful work, smart teammates, and opportunities to grow, Decisions could bea great placefor you.\nAbout the Role\nSystems Administrators support the stability, security, and efficiency of internal technology systems. This role serves as a front-line IT operations contributor, responsible for ownership of day-to-day system administration tasks, end-user support, and infrastructure.\nSystems Administrators are professionals who:\nPossess strong foundational IT knowledge \nDemonstrate curiosity and problem-solving ability \nFollow documented processes and security standards \nGrow toward broader systems and cloud responsibilities over time \nAnticipate problems before they arise, and design solutions that scale as the company grows \nThe role requires strong interpersonal skills and the ability to communicate effectively with employees across departments and seniority levels.\nWhat You’ll Own\nProvide Reliable, Secure Technology for Employees o Maintain the office and remote networking connectivity within ≥ 99.5% uptime \nMonitor and respond to system alerts and user-reported incidents \nInvestigate and document incident related root cause analyses \nEscalate complex or systemic issues appropriately \nSupport scheduled maintenance, upgrades, and patching activities \nMaintain endpoint, server, and SaaS systems o Assist with procurement, setup, deployment, and retrieval of equipment \nMaintain accurate asset inventory records and conduct periodic inventory audits o Support hardware refresh, disposal, and secure decommissioning\n\nDeliver High Quality Employee Support (ITSM) \nRespond to IT service requests and incidents via ticketing system \nMeet or exceed defined SLA response and resolution targets \nTroubleshoot hardware, operating systems, applications, and connectivity issues \nProvide clear instructions and compassionate support to all users \nIdentify recurring issues and propose preventative improvements \nChampion safe AI experimentation and hardening, both in IT and throughout the company\n\nSecure Access, Identity, and Endpoint Management \nPerform user onboarding/offboarding tasks following documented procedures \nManage user access in accordance with least-privilege principles \nAssist with: \nMicrosoft Entra ID (Azure AD) / Active Directory \nEmail, collaboration, and SaaS access \n\nSupport device provisioning, encryption, patching, and asset tracking \nVerify compliance with security baselines and company policies \n\nProvide Corporate IT Documentation and Knowledge Sharing \nMaintain and update internal IT documentation (ex: runbooks, SOPs, Sharepoint files) \nCreate and refine end-user self-service articles and troubleshooting guides \nContribute to standardized onboarding and support processes \nFollow change and documentation standards\n\nWhat You Bring\nExperience with system installation, configuration, and analysis \nStrong problem-solving and troubleshooting aptitude\nCustomer-service mindset \nOutstanding communication skills, both written and verbal \nAbility to work independently, prioritize responsibilities, meet deadlines, and work well under pressure \nProficiency in the English language \nProfessional discretion and data confidentiality awareness \nWork requires the ability to lift 30 to 50 pounds on a regular basis \nAssociates or BSc/BA in Computer Science, IT, or related field preferred OR equivlent hands-on experience\nTechnical Skills\nMicrosoft 365 (Outlook, Teams, SharePoint, OneDrive, AD, EntraID) \nTCP/IP, Wi-Fi, DNS, DHCP, VPN client support concepts \nScripting authoring and execution fundamentals (ex: Powershell, Bash, etc) \nREST integration concepts \nIdentity management and SSO support \nFamiliarity with SaaS administration concepts \nBasic understanding of cloud service models (IaaS, PaaS, SaaS) \nEndpoint security and antivirus concepts \nPhishing awareness and reporting support \nData handling and acceptable use policies\nBenefits & Perks\nWe know people do their best work when they feel supported.That’swhy we offer benefits andperksthat help our employees take care of themselves, stay connected, and continue growing in and outside of work.\nCompetitive compensation and performance-based incentives. \nComprehensive health and wellness benefits. \nFlexible work environment with opportunities for remote or hybrid work. \nProfessional development, learning, and certification support. \nCollaborative, high-growth culture with opportunities to make a meaningful impact. \nPaid time off, company holidays, and employee recognition programs.","description_format":"text","description_chars":4943,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, 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