Loss Prevention Agent

GENERAL NATURE OF POSITION:

The Loss Prevention (LP) Agent plays a vital role within the Deckers Distribution Facilities, reporting directly to the LP/Safety Manager. This position supports the organization by effectively communicating, addressing, and mitigating all shortage, safety, and training concerns across the facility. The LP Agent ensures that both leadership and floor associates are aligned with company standards and best practices. Responsibilities encompass safety compliance, loss prevention, and the overall well-being of associates, with a focus on providing comprehensive support and driving operational efficiency and effectiveness.

• Serve as a point of contact for all Loss Prevention and Safety initiatives within the facility.

• Support and uphold OSHA safety compliance standards to maintain a safe working environment.

• Partner with the Training Team/Supervisor to ensure OSHA compliance and effective Power Industrial Truck (PIT) training for all operators.

• Conduct routine safety inspections and patrols (interior and exterior) to identify, document, and escalate potential hazards or compliance issues.

• Coordinate and facilitate onboarding and safety orientation for new hires and operators.

• Lead or assist in emergency response activities, including fire, medical, or security incidents

• Maintain and update safety documentation, incident reports, and training records.

• Partner with Operations and Leadership to identify, investigate, and resolve incidents related to safety, security, and shortage control.

• Assist in investigations involving internal theft, cargo theft, workplace violence, and policy violations, including conducting interviews when appropriate.

• Perform physical security audits of intrusion detection, access control, and camera systems to ensure optimal functionality.

• Participate in facility-wide security audits and track progress to ensure timely corrective actions.

• Build and maintain partnerships with local law enforcement and emergency response agencies.

• Support business continuity and emergency preparedness initiatives.

• Promote a strong safety culture through active engagement, and recognition programs.

• Conduct and facilitate ongoing safety meetings, refresher training, and emergency drills.

• Partner with leadership to drive accountability and continuous improvement in LP/Safety practices.

• Be available for extended hours, weekends, or schedule changes with minimal notice.

• Respond promptly to emergencies and code situations requiring immediate attention.

• Provide flexible support outside of LP/Safety duties during peak or unexpected labor increases.

ESSENTIAL JOB FUNCTIONS:

40% Serve as the LP/Safety Department liaison to Leadership and production floor associates to ensure “buy-in” regarding shortage and safety reduction by engaging, coaching, and training.

10% Assist in creating, implementing, and enforcing Security and Safety SOP’s

30% Maintain confidentiality involving security and/or active investigations in the workplace.

10% Oversee and drive results with Deckers LP/Safety Agents and, oversee overall performance and accountability of Contracted Guard Services.

10% Work in conjunction with Loss Prevention, Safety and Training to mentor, & developing teammates for career performance improvement.

QUALIFICATIONS:

Education/Certifications:

• High School Diploma or GED

Work Experience:

• 1+ years of experience in security service, asset protection, audit, risk management, inventory control, quality assurance, or another related field.

• Experience with MS Office Professional Suite, including Excel.

• Workplace Violence and/or Business Continuity experience.

• Analytical experience in performance based, action and results oriented setting.

Skills/Competencies:

• Demonstrated ability to work independently with off-site supervision.

• Demonstrated ability to engage with others at all levels.

• Must have strong oral and written communication skills.

• Comfortable working in a fast-paced and multi-tasking environment.

• 1+ year of leadership or management experience.

• Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification.

• Experience with warehouse or distribution center services.

• Utilization of physical security systems, investigation techniques, and distribution center loss mitigation techniques.

PHYSICAL DEMANDS:

• Must be able to communicate clearly.

• Manual dexterity required.

WORK ENVIRONMENT:

Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, considerable walking

The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in:

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.