Technical Support Specialist (night shifts)

DECTA • Financial Services • Cards & Card Issuing • SQL • 20 days ago
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Salary
$19k – $20k per year (net)
Location
In office (Riga)
Employment
Full-Time

First seen by Alion on Sep 23, 2026.

Overview
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Profile match

DECTA

DECTA full-stack payment platform enables B2B payment solutions across various industries and multiple business scenarios.
decta.com • Cards & Card Issuing • Payment Processing & Gateways • Financial Services
Essential Skills and Experience relevant to the role:
  • Basic LINUX skills
  • Oracle SQL Developer
  • Atlassian JIRA
  • Atlassian Confluence
  • Zabbix
  • High sense of responsibility and self-discipline
  • Excellent knowledge of Latvian and English in speaking and writing and good knowledge of Russian (needed for communication with Clients and Team members in our Company group)
Key Objectives & Responsibilities of the role:
  • Monitor the availability of the services provided
  • Provide technical support to internal and external customers
  • Inform customers about service availability, modernization works, incidents
  • Participate in the incident management process
  • Update internal documentation and knowledge base
We offer:
  • Dynamic work in a rapidly growing IT company
  • 3 wellness days
  • Great colleagues, fun and collaborative working atmosphere
  • Professional and personal development opportunities
  • Competitive social benefits package
  • The role is based in our comfortable Riga office
  • Salary - starting from 1400 bruto
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