{"id":3762604,"url":"https://alion.io/job/dedalus-sales-operations-administrator","title":"Sales Operations Administrator","company":{"id":54139,"name":"Dedalus","domain":"dedalus.com","url":"https://alion.io/company/dedalus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom","Dublin, Ireland"],"countries":["GB","IE"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T19:04:19Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T10:52:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Do you want a job with a purpose?\nAnd do you want to make healthcare safer, better and more reliable?\nJoin our Team!\nSales Operations Administrator\nJoin us as a Sales Operations Administrator atDedalus, one of the World’s leading healthcare technology companies, on our Sales Operations Team in UK to do the best work of your career and make a profound impact in providing better care for a healthier planet.\nWhat you’ll achieve\nAs a Sales Desk you will be responsible for managing around 2,000 requests per annum for new business and annual maintenance renewals for the UKI client base.\nYou will with external clients, the Territory Leads and Offering Sales Specialists within the UKI Sales organisation and with the Offering Leads within the UKI Delivery organisation to create the quotes to be sent to the client.\nIn addition, you will be responsible for requesting invoices in line with contractual terms, ensuring these are raised accurately and in a timely manner, thus maximising the cash flow for the company.\nWorking with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.\nYou will:\nManage a portfolio of clients, dealing with requests for new business quotes, support & maintenance contract renewals and requesting invoices for services provided to those clients.\nRespond to sales enquiries and proposal approval requests in a timely manner.\nLiaise with appropriate personnel and incorporates relevant information gathered within proposal content. Coordinate with other functional teams as needed to create required proposal documentation.\nAssist in developing, editing, and writing original proposals and other sales-related documents.\nEnsure customer contracts are ready for accurate invoicing by generating the monthly invoicing fees within the customer record in the finance system (D365)\nMaintain all relevant applications for the management of the quotes to ensure they provide accurate data for valid reporting and to ensure all actions required are taken in a timely manner.\nProactively follow up with client business contacts with regards to overdue invoices and / or outstanding purchase orders / signed contracts.\nTake the next step towards your dream career\nAt Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:\nEssential Requirements\nGood communications skills and good interpersonal skill\nConfident communicator, able to converse in a professional manner across all channels to all levels of stakeholders.\nYou will be highly organised and efficient, with the ability to plan and prioritise your workload and adapt to changing circumstances\nYou will demonstrate the ability to work well as part of a busy team, and to maintain good working relationships with internal and external clients.\nYou will have the ability to follow Work Instructions and agreed processes, but also have the self-confidence to reach out for support and manage more complex requests which may need solutions outside of the standard processes.\nYou will have advanced IT skills in Microsoft Office Applications, including Word and in particular Excel as you will be inputting contractual and financial data into D365 which will be used to generate customer invoices.\nAnalytical and problem-solving skills to identify discrepancies and ensure accuracy in financial reporting.\nDesirable Requirements\nPreferably be familiar with CRM and ERP systems, particularly Dynamics 365 (D365), for pipeline management and financial reporting.\nIt would be beneficial if you have previously worked in the healthcare/public sector, although this is not essential.\nExperience of reading contracts is preferable but not essential\nWe are Dedalus, come join us\nDedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.\nOur company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.\nOur company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.\nApplication closing date: 4th December 2026\nOur Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.\nOur diversity & inclusion commitment - Dedalus Global\nLife Flows Through Our Software\n#LI-FP1\n#LI-Remote","description_format":"text","description_chars":5322,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-04T19:04:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":16,"reasons":["conf:6","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/dedalus-sales-operations-administrator","json_url":"https://alion.io/job/dedalus-sales-operations-administrator.json","meta":{"generated_at":"2026-11-08T14:09:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29988,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54139},"rest":"https://alion.io/mcp/rest/get_company?id=54139"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdedalus-sales-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdedalus-sales-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdedalus-sales-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dedalus-sales-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdedalus-sales-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3762604}},{"tool":"search_jobs","arguments":{"company":"dedalus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3762604},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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