{"id":2416074,"url":"https://alion.io/job/default-it-development-business-analyst","title":"IT Development Business Analyst","company":{"id":2559714,"name":"Default","domain":"ornlfcu.com","url":"https://alion.io/company/ornlfcu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oak Ridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":807},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-08T19:37:58Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T07:34:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The IT Development Business Analyst serves as the primary liaison between ORNL Federal Credit Union's business units and the Enhancements & Integrations department. This role is responsible for identifying, analyzing, and documenting business needs across the organization and translating them into clear, actionable requirements for technology solutions, including RPA, system integrations, core banking enhancements, digital channels, and other application developments.\nThis position is the key point of contact for evaluating enhancement opportunities, maintaining visibility into demand across the Credit Union, and helping prioritize initiatives based on business value, risk, and strategic alignment. The Business Analyst supports an efficient, controlled change process that improves member and employee experiences while remaining compliant with regulatory and internal standards.\nEssential Functions & Responsibilities:\nServe as the primary contact for business units to submit, discuss, and refine ideas, enhancement requests, and technology-related issues.\nConduct discovery sessions, interviews, and workshops with stakeholders to understand current processes, pain points, and improvement opportunities.\nAnalyze business processes and workflows, documenting current state and recommending future state solutions that may include RPA, integrations, configuration changes, or new system capabilities.\nElicit, document, and validate business, functional, and non-functional requirements (e.g., BRDs, user stories, acceptance criteria, use cases, process maps).\nCollaborate closely with the RPA & Automation Developer and other technical teams to ensure requirements are feasible, clearly understood, and properly translated into solution designs.\nMaintain and manage an enhancement and integrations request backlog, including intake, triage, prioritization, and status tracking across all business units.\nPartner with leadership to evaluate enhancement requests based on business value, risk, impact, effort, and alignment with strategic objectives.\nSupport creation of business cases, including cost/benefit analysis, impact assessments, and qualitative/quantitative justification for proposed enhancements.\nAssist in solution design discussions, ensuring that proposed changes align with business needs, operational constraints, compliance requirements, and member experience goals.\nCoordinate and support user acceptance testing (UAT), including test planning, test case development, and validation of solutions against requirements.\nDevelop and maintain clear documentation for process changes, system enhancements, and new workflows to support training, support, and audit needs.\nContribute to change management activities, including communication plans, stakeholder updates, and end-user readiness for new or updated solutions.\nMonitor implemented enhancements and automations to confirm they deliver expected outcomes and gather feedback for continuous improvement.\nPerforms other job-related duties as assigned.\nWork Experience:\nMinimum three years of experience as a Business Analyst, Product Owner, or similar role in technology or operations is required.\nDemonstrated experience in requirements gathering, process analysis, and documentation for system enhancements, integrations, and/or automation initiatives is required. \nFamiliarity with SDLC methodologies (Agile, Scrum, or Waterfall) and working with cross-functional IT and business teams is required. \nExperience with business process mapping tools and techniques; exposure to low-code automation or RPA platforms is preferred. \nUnderstanding of control, documentation, and audit considerations in regulated environments (e.g., NCUA, FFIEC, GLBA) is preferred.\nExperience in financial services or credit unions is preferred. \nEducation and Certifications:\nBachelors degree in Business Administration, Information Systems, Finance, or in a closely related field, ORan equivalent combination of education, training, experience, or military experience is required. \nProfessional certifications such as CBAP, CCBA, PMI-PBA, or Agile/Product Owner certifications is preferred. \nOther skills required:\nStrong analytical and critical thinking skills with the ability to break down complex problems and propose practical, value-driven solutions.\nExcellent communication skills, both written and verbal, with the ability to translate technical concepts into business language and vice versa.\nStrong facilitation and stakeholder management skills, including the ability to navigate competing priorities and build consensus.\nHighly organized with strong attention to detail and the ability to manage multiple requests, projects, and deadlines simultaneously.\nProactive, collaborative, and comfortable working with staff at all levels of the organization.","description_format":"text","description_chars":4823,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-13T03:26:31Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/default-it-development-business-analyst","json_url":"https://alion.io/job/default-it-development-business-analyst.json","meta":{"generated_at":"2026-10-13T07:52:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11548,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2559714},"rest":"https://alion.io/mcp/rest/get_company?id=2559714"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdefault-it-development-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdefault-it-development-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdefault-it-development-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/default-it-development-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdefault-it-development-business-analyst"}]}