{"id":3888058,"url":"https://alion.io/job/default-pmo-manager","title":"PMO Manager","company":{"id":34244,"name":"Default","domain":"janes.com","url":"https://alion.io/company/default-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Croydon, United Kingdom","Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Service Desk","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-11-06T16:11:45Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-06T20:18:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Janes equips defence, government, and industry leaders with objective, accurate, and shareable data and analysis. Our experts combine advanced technology with proven tradecraft to deliver validated and contextual intelligence to assess threats, accelerate decisions, and anticipate change with confidence. We deliver our intelligence with the flexibility to fuse it with multiple sources in any system, enrich AI solutions, or access it through our portal. \nJob purpose:\nThe PMO Manager will provide clear, accurate and forward-looking portfolio information, governance and control across major initiatives. The role will establish a reliable view of delivery performance, emerging risks, dependencies, defects and change requests, enabling informed prioritisation through the demand management process.\nHow you will contribute at Janes:\nPlanning:\nOwn and maintain an integrated portfolio plan for major initiatives, providing a clear view of scope, milestones, sequencing, dependencies, resources and target outcomes.\nCoordinate planning across Product, Engineering, Operations and other stakeholders to ensure delivery plans are realistic, aligned and supported by clear ownership.\nEstablish proportionate planning standards and ensure initiatives have credible baselines, delivery forecasts, critical paths and agreed assumptions.\nSupport capacity and resource planning, identifying constraints, competing priorities and capability gaps that could affect delivery commitments.\nIntegrate delivery, testing, operational readiness, Acceptance into Service and non-functional requirement activities into initiative plans from the outset.\nLead regular planning and replanning activity, assessing the impact of changes and providing evidence-based options and recommendations to support prioritisation decisions.\nManagement Information and Delivery Visibility:\nOwn and manage portfolio management information, ensuring reporting is accurate, consistent, timely and decision-focused.\nMaintain five-sprint delivery views alongside milestone-level views for all major initiatives.\nProvide a clear look-ahead to the end of the current sprint and visibility of work planned for the next sprint.\nIdentify delivery trends, emerging risks, constraints and decisions requiring leadership attention.\nEnsure reporting provides a single, transparent view of the current state of delivery.\nGovernance and Process Management:\nDefine, maintain and continuously improve proportionate portfolio and project delivery processes.\nCoordinate dependency management across teams and initiatives, ensuring dependencies have named owners, target dates and agreed resolution plans.\nFacilitate regular issue reviews with relevant stakeholders, including CC and Product representatives, and drive actions through to closure.\nCoordinate user acceptance testing planning, including scope, readiness, environments, resources, entry and exit criteria, defect triage and sign-off.\nPromote consistent governance standards while avoiding unnecessary administration.\nIncident Management:\nFacilitate the incident management process from initial identification through to resolution and closure.\nWork closely with the Service Delivery and Engineering Director’s to coordinate and drive the timely resolution of incidents.\nAct as the driving force behind resolver groups, ensuring the right teams engage promptly, ownership is clear and actions are progressed at pace.\nCoordinate incident triage, prioritisation, escalation, stakeholder communication and recovery activity.\nTrack incident actions, decisions, dependencies and target resolution times, escalating blockers where required.\nEnsure significant incidents are reviewed, lessons are captured and resulting corrective or preventative actions are completed.\nOperations and Service Acceptance:\nCoordinate Acceptance into Service (AIS) activities for major initiatives, ensuring operational stakeholders are engaged from the outset and that service acceptance requirements, owners, evidence and target dates are clearly defined.\nMaintain an integrated operational readiness plan covering support arrangements, monitoring, alerting, documentation, training, service desk readiness, resilience, continuity, security and transition to business-as-usual support.\nEnsure non-functional requirements are identified early, agreed with relevant stakeholders, built into delivery plans and acceptance criteria, and evidenced through appropriate testing and assurance.\nTrack operational readiness risks, dependencies, actions, exceptions and service acceptance decisions, escalating gaps that could affect go-live or ongoing service performance.\nCoordinate readiness reviews and go-live recommendations, ensuring entry and exit criteria are met and any residual risks are formally understood, owned and accepted.\nSupport effective handover into service, including early-life support arrangements, performance monitoring and completion of post-implementation actions.\nMajor Initiative and RAID Management:\nProvide project management support and oversight for all major initiatives.\nEstablish and maintain clear RAID logs covering risks, assumptions, issues and dependencies.\nEnsure each RAID item has an owner, impact assessment, mitigating action, due date and status.\nEscalate material delivery concerns promptly and provide evidence-based recommendations.\nTrack agreed actions, milestones, decisions and outcomes to completion.\nBacklog Ownership and Maintenance:\nReview and clean up individual team backlogs, removing duplicates, obsolete items and incomplete records.\nCreate and maintain a single consolidated backlog of defects and change requests to provide an accurate view of the current position.\nApply consistent categorisation, ownership, priority, impact, status and ageing information across backlog items.\nRun a formal backlog review every two weeks with appropriate business, Product and delivery stakeholders.\nAnalyse the backlog to identify defects or change requests that require consideration, escalation or prioritisation.\nProvide recommendations and evidence from backlog analysis to feed into the demand management process.\nDeliver the following Outcomes:\nA clean, prioritised and actively managed consolidated backlog of defects and change requests.\nA dependable five-sprint and milestone view that supports proactive delivery planning and decision-making.\nFortnightly backlog governance with clear ownership, actions and escalation routes.\nEarly identification of defects, change requests, dependencies and issues requiring leadership consideration.\nHigh-quality information that informs portfolio prioritisation and the demand management process.\nConsistent RAID discipline and improved predictability across major initiatives.\nMajor initiatives transition into service with agreed non-functional requirements evidenced, operational readiness confirmed and residual service risks explicitly owned and accepted.\nThe ideal skills and experience for this role are: \nAt least five years’ experience in a PMO or portfolio management role, with a track record of bringing structure, oversight and accountability to project delivery.\nStrong project management skills, with excellent organisation, meticulous planning and close attention to detail.\nConfident communication and presentation skills, with the ability to work effectively with stakeholders at different levels and collaborate across teams, particularly with Demand Management and Engineering.\nExperience producing clear, accurate reporting on deliverables, outcomes, issues and risks, and using it to support progress tracking and accountability.\nAn understanding of service and customer needs, operational security and incident management, including the ability to coordinate and facilitate incident management.\nA proactive, self-starting approach, with the confidence to raise concerns and challenge others directly and professionally. You are open, honest and mature in how you handle difficult conversations.\nDesirable experience:\nExperience in software development, with a general understanding of Agile ways of working and the software development lifecycle.\nSignificant infrastructure programme experience may also be relevant, particularly if you have less direct software development experience.\nBenefits:\n27 days of annual leave \nHealthy half (0.5 day leave every 6 months for wellbeing) \nLeave- study/ volunteer/ reserve forces\nPension plan (6% employer contribution) \nPrivate medical insurance - BUPA\nMaternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) \nPaternity (100% of basic salary for 6 weeks) \nLife cover \nAccess to LinkedIn Learning\nAccess to an on-site gym (Only in Croydon)\nLife at Janes\nWe believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.\nJanes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender.\nAlthough this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications\nJob Applicants - Privacy Policy\nKnow your rights document","description_format":"text","description_chars":9962,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Military","Threat Intelligence","Digital Media"],"lifecycle":[{"event":"open","at":"2026-11-06T20:18:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":165,"reasons":["conf:2","win:early"],"computed_at":"2026-11-06T23:05:28Z"},"pay":null,"html_url":"https://alion.io/job/default-pmo-manager","json_url":"https://alion.io/job/default-pmo-manager.json","meta":{"generated_at":"2026-11-06T23:05:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34244},"rest":"https://alion.io/mcp/rest/get_company?id=34244"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdefault-pmo-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdefault-pmo-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdefault-pmo-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/default-pmo-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdefault-pmo-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3888058}},{"tool":"search_jobs","arguments":{"company":"janes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3888058},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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