Associate IT Support (all genders)

About Us

We’re focused on delivering deployable, high-performance systems - not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe - today.

About the team

Your mission

We are looking for a dedicated specialist to take full ownership of the IT infrastructure and security operations for our Swedish office.

Responsibilities

• IT Administration & Support: Ensure the seamless operation of workstations (Windows, macOS, Linux) and local office infrastructure (Wi-Fi, LAN, VC).
• User Operations: Manage the full employee lifecycle regarding IT, including hardware provisioning, account setup (onboarding), and access revocation (offboarding).
• Information Security: Implement and monitor cybersecurity standards (MFA, disk encryption, OS updates). In the defense sector, security is our highest priority.
• Asset Management: Maintain an accurate inventory of IT assets and licenses, manage procurement, and handle service/warranty cases with vendors.
• HQ Coordination: Act as the Single Point of Contact (SPOC) for the Swedish team, collaborating with our global IT & Security teams in Germany to align local operations with global standards.

Qualifications

• 1.5+ years of experience in technical support, helpdesk, or system administration.
• Proficiency in Windows and macOS (Linux experience is a significant plus).
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Nordic language is a must, swedish preferred. English level: B2 or higher for effective daily communication with colleagues in Germany.
• Security-first mindset: A proactive approach to identifying risks and a high sense of responsibility.
• Independence: Ability to prioritize tasks and resolve technical issues autonomously.

Your contact for more details

Sally Grütte-Pad, Interim Lead TA Partner via [email protected]

Nice to have

• Experience with MDM tools (Intune, Jamf) or Identity Providers (Okta/SSO).
• Basic scripting skills (Bash, PowerShell) for task automation.
• Background in supporting engineering teams or working within the defense/international sector.