{"id":3917559,"url":"https://alion.io/job/dekalb-county-ga-technical-trainer-employee-development-trainer","title":"Technical Trainer (Employee Development Trainer)","company":{"id":1816953,"name":"DeKalb County, GA","domain":"dekalbcountyga.gov","url":"https://alion.io/company/dekalbcountyga","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":20,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Decatur, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":61009,"max":98224,"currency":"USD","period":"year","gross":null,"usd_annual":98224},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Oracle","optional":true}],"status":"live","first_seen_at":"2026-11-06T18:23:56Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T07:11:04Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Salary Range: $61,009 - $98,224 Salary Grade: 20 FLSA: Exempt\nApplications are being accepted for the position of technical trainer. A writing sample for a previously developed training by the applicant is required. This posting will stay open until further notice. Salary is commensurate with experience.\nPurpose of Classification:\nThe purpose of this classification is to develop, revise, and update course curriculum; coordinate, develop, implement, and conduct training programs and training needs assessments.\nEssential Functions:\nThe following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.\nDevelops, implements, coordinates, and provides training for County employees: develops/designs training materials and lesson plans; facilitates classes and coordinates scheduling with appropriate departments.\nReviews lesson plans and class materials with instructors/facilitators; and reviews and analyzes class evaluation reports and attendance numbers to adjust for planning and reporting purposes and training effectiveness.\nEvaluates and updates training programs to remain current with new training techniques; researches, designs, develops, and implements new training programs/classes as requested.\nMarkets and promotes training programs; creates and distributes promotional materials to increase awareness of and participation in employee development programs; prepares flyers, brochures, emails, etc.; makes presentations to various departments as requested; and serves as liaison to other departments, trainers, and agencies as needed.\nDevelops, reviews, and publishes instructional materials, including training manuals, lesson plans, user guides, job aids, e-learning modules, videos, FAQs, handouts, simulations, and other course resources.\nEnsures all training content aligns with established instructional design standards, coordinates review and approval by appropriate County and Law staff as required, and maintains official records of training materials in authorized formats for documentation and historical reference purposes.\nAdministers and monitors end-of-course surveys to assist with process improvement initiatives and strategies.\nWorks closely with administrative support and Division Manager to schedule and coordinate classes and create a published training schedule.\nAssists in managing and tracking the tuition reimbursement program in accordance with County policies and facilitates updates to policy, procedures, and forms.\nPrepares and receives various forms, reports, correspondence, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.\nCommunicates effectively with internal and external customers; coordinates work activities, reviews status of work, exchanges information, or resolves issues.\nExplores trends, innovations, and applications within the training industry for program and professional development.\nResponsible for designing, developing, and delivering training programs that support end users across the organization\nEnsures employees, managers, and HR professionals understand and effectively use the HCM system and related technologies.\nMay partner with HR, IT, and department leaders to assess needs, enhance user adoption, and provide ongoing support during system upgrades, enhancements, and process changes.\nDevelop and deliver instructor-led, virtual, and on-demand training for all HCM modules (e.g., employee self-service, manager self-service, payroll, timekeeping, talent management, benefits, recruitment).\nStrong facilitation, communication, and presentation skills.\nCollaborate with subject matter experts, vendor consultants, HR functional leads, and IT to ensure training content aligns with system design, business processes, and organizational policies.\nConduct training needs assessments to determine skill gaps and recommend learning solutions.\nAssist in testing system upgrades, enhancements, and new functionality, documenting impacts to training content, evaluating program effectiveness, and implementing improvements.\nSupport management efforts by communicating updates, timelines, and system changes to end users. Maintain and update training materials in response to system changes and feedback.\nEnsure compliance with organizational standards, data integrity requirements, and security protocols.\nStrong ability to communicate highly technical information in easy-to-understand language, and engage individuals who are anxious about or disinterested in their use of computers and applications\nAbility to coordinate with vendor liaisons and county subject matter experts to ensure curriculum is updated as product changes are introduced, and corrections to content are required\nCapable of working in a team dynamic, rapidly changing environment.\nOperates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, and other software; ability to operate general office or other equipment as necessary to complete essential job functions.\nMinimum Qualifications:\nBachelor’s Degree in Instructional Design, Technology, Business Human Resources, Education, or related field required; three years of progressively responsible experience in e-Learning solutions, curriculum design and/or on-demand courses or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.\nSpecific License Certifications: Must possess and maintain a valid Georgia driver’s license. PHR, SPHR, SHRM-CP, SHRM-SCP, IPMA-CP, IPMA-SCP, Certified Professional in Training and Development (CPTD), or other job-related national certification is required.\nSupplemental Information\nPreferred experience - Organization and Employee Development Technical Trainter\n2+ years of experience delivering technical or systems training, preferably in public sector or large matrixed organizations\nCertification in training or instructional design; hands-on experience with workflow design, process mapping, or business analysis.\nExperience developing digital training materials and e-learning content.\nAbility to translate complex technical processes into accessible, user-friendly content.\nProficiency in Microsoft Office Suite and learning development tools (e.g., Articulate, Captivate, Camtasia) and familiarity with HCM/HRIS platforms such as Oracle, Workday, UKG, or similar.\nKnowledge of change management principles in the human capital management environment.\nDemonstrated experience in developing creative, innovative, and engaging e-Learning materials\nTrainer experience specific to human resources systems products/applications, electronic solution products, and technology support training, including writing technical training programs\nExperience researching new technologies and imparting product knowledge, technical solutions, and related programs to work more efficiently in a training environment\nExperience designing interactive tools to aid learning initiatives\nVersed in using software, design, and writing skills to accomplish learning goals\nExperience in analyzing requirements, designing learning objectives, and delivering courses in multiple formats using innovative techniques and tools\nExperience planning and implementing technical and other HR related training programs\nExperience using innovative techniques and tools, such as web-based and other strategies to build creative training modules and 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