{"id":1524328,"url":"https://alion.io/job/dekra-business-support-coordinator","title":"Business Support Coordinator","company":{"id":1627853,"name":"DEKRA","domain":"dekra.ca","url":"https://alion.io/company/dekra-ca","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"D","score":54,"open_postings":22,"ghost_share":0.773,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":21,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-09-29T15:52:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-07T01:57:04Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"In compliance with applicable pay transparency requirements, the application window for this position is expected to close on 10/9/26, subject to change based on business need.\nA Day in the Life and the Impact You’ll Make:\nThe Business Support Coordinator supports the DEKRA 2nd Party Audits Group (2PA) by managing administrative functions related to complex client accounts and strategic projects. This role involves coordinating resources, tracking milestones for new service offerings, managing data entry, documentation, and contributing to the overall efficiency of operations.\nWhat You’ll Do:\nContribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. \nSupport the Program Manager of Operations with data entry, analytics, scheduling coordination, and auditor assignment.\nCoordinate with internal DEKRA entities to facilitate use of North American resources for client sites and ensure data is entered into operational tools and analyzed.\nTrack, monitor, and report the status and revenue of business group performance metrics.\nCoordinate client and auditor schedules in alignment with company guidelines.\nPerform additional administrative and operational tasks as assigned.\nCommunicate directly with clients as required.\nWhat You’ll Bring:\nBachelor’s degree or equivalent experience with 3+ years in administrative or operations support.\nPreferred experience in Automotive, Warranty, sales incentives, Service, Fixed Operations or collision repair. \nPrior experience analyzing data, creating charts, pivot tables, and summations.\nProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams); SharePoint experience is a plus.\nAbility to prioritize, self-manage, and self-start.\nStrong interpersonal skills and ability to communicate effectively with internal and external stakeholders.\nProven ability to work both independently and collaboratively in a remote work environment.\nStrong organizational skills, with attention to detail and follow-through.\nProcess-oriented with the ability to think critically and problem-solve.\nPhysical Considerations:\nAbility to lift 25-50lbs (luggage).\nComfortable with extended periods of computer and phone-based work.\nWillingness to work flexible hours when needed to meet deadlines or support operations.\nTravel:\nPosition is remote based, with potential occasional travel as needed.\nWhat You’ll Receive for the Value You Bring:\nCompensation:\nThe base pay for this position ranges from $20.63 per hour in our lowest geographic market up to $28.46 per hour in our highest geographic market. This position is designated as bonus-eligible, subject to plan terms and conditions. Actual pay is based on several factors, including market location and position-related knowledge, skills, and experience.\nBenefits:\nDEKRA North America strives to provide a competitive benefits package to colleagues and promotes physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. These benefits include access to competitive health care and retirement benefits, paid time off, mental health well-being resources, and opportunities to learn and develop. Below is a list of benefits we offer our colleagues:\nHealth & Well-being Benefits:\nHealth care benefits: medical & prescription, dental, vision (including Domestic Partners)\nCritical Illness & Hospital Indemnity supplemental insurance\nCompany Health Savings Account contribution\nFlexible Spending Account for eligible health care and dependent care expenses\nPaid time off such as vacation, sick leave, and floating holidays\nMental and emotional support resources through our Employee Assistance Program\nWellness Program to increase activity and health habits, with ability to earn participation rewards\nPaid Parental Leave\nTravel Assist (Domestic/International)\nFinancial Benefits:\n401(k) plan, with an employer match\nCompany paid Short- & Long-Term Disability benefits\nGroup term life insurance with options to buy-up for self and others\nWorking Advantage - DEKRA’s official corporate discount program\nGrowth and Development Benefits:\nEducation Assistance Program\nStudent Loan Repayment Assistance\nInternal training and development resources to grow your career\nLEAD Forward Leadership Development Program\nAnnual Career Goal Setting and Performance Review cycle participation\nThis list provides an overview of benefits provided for US-based colleagues; the DEKRA North America Employee Benefits Guide outlines plan details and further related eligibility requirements.\n\nAdditional Position Details:\nReports to: Program Manager\nWork Model: Remote\nWork Location: US-based Remote; Dallas, TX preferred \nSupervises Others: No\nStatus: Full-time\nFLSA Classification: Non-exempt\nVisa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship.\nRelocation Eligibility: This position is not eligible for relocation.\nGrowth in DEKRA:\nDEKRA colleagues are welcome to apply for any position that is a potential match with their qualifications if performance in their current role is in good standing. The career path following this specific role is as follows:\nProgram Manager\nAbout Us:\nAs a global provider of comprehensive services and solutions, we help our customers improve their safety, security, and sustainability outcomes. DEKRA is the world’s leading testing, inspection and certification (TIC) companies offering innovative professional services in the fields of vehicle inspection, expert appraisals, industrial product testing & certification, management system certifications, leadership consulting, and much more. DEKRA is a purpose-driven organization with a deep passion to make the world a safer place on the road, at work, and at home. In DEKRA, you will be part of a continuously growing organization with a 100-year history involved in more than 50 countries on five continents.\nWe hope you’ll consider a career with DEKRA North America as we strive to become the Global Partner for a Safe World!\nDEKRA North America is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\nDEKRA North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please email , or call +1 (770) 971-3788. We will make a determination on your request for reasonable accommodation on a case-by-case basis.\nDEKRA North America will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.\nDEKRA North America participates in the E-Verify program to confirm eligibility to work in the United States.","description_format":"text","description_chars":7121,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Education assistance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Cybersecurity","Energy & Utilities","Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-30T13:29:05Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 2","filings_12m":3,"filings_prev_12m":6,"green_card_filings_12m":2,"median_offered_wage_usd":100500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.595,"p_room":0.945,"age_days":6,"expected_fill_days":16,"reasons":["conf:1","stale_co","win:mid"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/dekra-business-support-coordinator","json_url":"https://alion.io/job/dekra-business-support-coordinator.json","meta":{"generated_at":"2026-10-07T03:12:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4819,"day_limit":5000,"remaining_today":181,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1627853},"rest":"https://alion.io/mcp/rest/get_company?id=1627853"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdekra-business-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdekra-business-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdekra-business-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dekra-business-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdekra-business-support-coordinator"}]}