{"id":3133461,"url":"https://alion.io/job/delaware-art-museum-enterprise-systems-engineer-lab-operations","title":"Enterprise Systems Engineer - Lab Operations","company":{"id":1862560,"name":"Delaware Art Museum","domain":"delart.org","url":"https://alion.io/company/delart-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0,"stale_share":0.455,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":158000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1015},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"KVM","optional":false},{"name":"Linux","optional":false},{"name":"Proxmox VE","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Chef","optional":true},{"name":"Configuration Management","optional":true},{"name":"Puppet","optional":true},{"name":"Red Hat","optional":true}],"status":"live","first_seen_at":"2026-10-23T01:44:32Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T17:52:02Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the job\nDelart is home to a team of world-class engineers and project leaders dedicated to developing the next generation of advanced networking technologies, consumer devices, and innovative technology solutions. Trusted by some of the world’s leading technology companies, we deliver highly scalable, mission-critical solutions that power both consumer and business applications globally. Since our founding in 2017, we have been at the forefront of designing cutting-edge networking, telecommunications, and consumer products, while driving end-to-end project execution and creating transformative technology applications.\nOverview\nJoin a dynamic Lab Operations team as an Enterprise Systems Engineer, providing critical IT and systems support for multi-site R&D labs. You will ensure reliable lab infrastructure by managing device lifecycles, resolving network issues, and developing automations to optimize daily workflows. Expect to work closely with cross-functional partners to maintain secure, scalable, and efficient lab environments.\nResponsibilities\nOversee device lifecycle management: deploy, image, configure, and decommission lab hosts (Linux/Ubuntu/CentOS, Windows, macOS) across multiple labs and buildings.\nManage OS patching and security updates for lab devices to ensure ongoing compliance and reliability.\nServe as first-responder for lab network issues, troubleshooting connectivity, IP/DHCP, IPv6, and 802.1x authentication problems.\nCoordinate with network infrastructure, patch management, and network security teams to escalate and resolve complex device issues across labs.\nProvision and onboard new lab devices and networks, including registration, device health monitoring, and handling inactive-device alerts.\nManage certificate deployment and renewal on lab hosts, particularly for 802.1x authentication.\nBuild and maintain automations (primarily using Bash scripting) to streamline device registration, monitoring, and patching workflows.\nDesign and implement scalable virtual machine solutions (e.g., VMware, KVM, Proxmox, Hyper-V) for lab infrastructure expansion.\nSupport multiple lab teams and programs as a shared operational service, coordinating setup and troubleshooting across different sites.\nDocument lab systems, configurations, and standard operating procedures for cross-team accessibility.\nMinimum Qualifications\nAssociate's or Bachelor's degree in a technical field, or equivalent experience with relevant IT/networking certifications.\n8+ years’ experience in IT systems administration, lab operations, enterprise systems engineering, or similar technical support roles.\nProven hands-on expertise with administration and patching of Linux (Ubuntu/CentOS), Windows, and macOS systems.\nProficiency in Bash scripting and automation for systems administration tasks.\nDemonstrated working knowledge of core networking concepts and protocols (DHCP, IP/IPv6, DNS, 802.1x authentication) to serve as triage and troubleshooting lead.\nExperience deploying, imaging, and managing large fleets of lab or end-user devices.\nFamiliarity with device provisioning, registration, and certificate management workflows.\nStrong documentation practices and ability to coordinate across multiple technical teams.\nPreferred Qualifications\nBachelor's degree in Electrical Engineering, Computer Science, or a closely related technical discipline.\nCertifications such as CCNA, CompTIA Network+, Security+, or Red Hat/Linux credentials.\nExperience architecting and deploying scalable VM infrastructure solutions (VMware, KVM, Proxmox, Hyper-V).\nFamiliarity with configuration management and fleet patching tools (Ansible, MDM, SCCM, Chef, Puppet, etc.).\nBackground supporting lab or test environments with diverse hardware and OS platforms.\nBenefits\nDelart provides competitive benefits and compensation across all regions where we operate. In the United States, our benefits package includes premium PPO and HMO medical insurance, dental and vision coverage, flexible spending accounts (FSA), life insurance, short- and long-term disability insurance, a company-matched 401(k) plan, and a generous paid time off policy.\nJoin us in shaping the future of technology. Apply today!\nDelart is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive workplace for all employees. 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