{"id":2313737,"url":"https://alion.io/job/delegate-cx-home-based-ar-credit-collections","title":"Home-Based AR Credit & Collections","company":{"id":7033,"name":"Delegate CX","domain":"delegatecx.com","url":"https://alion.io/company/delegatecx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"role_seniority_country_cell","sample_n":13},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-11T00:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-18T16:54:52Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nNumber of Openings: 1\nHiring Priority: Active Hiring\nWe are looking for a Home-Based AR Credit & Collections to join a well-established U.S.-based supplier in the promotional products industry. In this role, you will manage assigned customer accounts from credit approval through payment, handling collections calls, payment processing, account adjustments, reconciliations, and credit hold releases. You will play a key role in keeping receivables healthy and cash flowing, while maintaining strong, professional relationships with commercial customers.\nREQUIRED CORE COMPETENCIES\nOrganizational & Time Management - Effectively manages multiple tasks while meeting strict deadlines.\nAttention to Detail - Maintains a high level of accuracy in all financial records and reports.\nCommunication Skills - Communicates clearly and professionally with clients and internal teams.\nProblem Solving & Analysis - Identifies discrepancies and resolves financial issues efficiently.\nAccounting Knowledge - Strong understanding of accounting principles, regulations, and procedures.\nWHAT YOU WILL DO\nAccount Monitoring & Maintenance\nMonitoring and maintaining assigned accounts, including customer calls, account adjustments, small balance write-offs, customer reconciliations, and processing credit memos\nEntering new customers into the system\nAssisting in the processing and setup of new account applications, pulling credit reports, and sending trade references\nCollections & Credit Control\nMaking outbound collection calls in a professional manner while keeping and improving customer relations\nReleasing orders from credit hold, following company policy and procedures\nHandling orders requiring pre-payment\nPayments, Deposits & Reporting\nProcessing credit card payments for customers' accounts\nEntering daily deposits and reconciliation\nAssisting with daily invoicing and month-end reports\nTeam Support\nCross-training in the different functions within the department\nOther duties as assigned and ad hoc tasks aligned with those mentioned above\nWHAT WE LOOK FOR\nEducation: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. \nExperience: 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent; 3-5 years of credit and collections experience with strong negotiation skills with commercial accounts is highly preferred.\nLanguage Proficiency: Strong verbal, written, and English communication skills. \nWorking schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. \nTechnical Skills:Proficient in Microsoft Office, especially Word and Excel\nProficient with databases and accounting software\nPromotional products industry experience is an asset but not required\nHigh level of attention to detail and accuracy\nCustomer-focused attitude with the ability to listen to customer needs\nCreative, self-disciplined, and able to identify and complete critical tasks independently with a sense of urgency\nStrong follow-up skills\nExcellent verbal and written communication skills with a strong customer service focus\nAble to work independently or as part of a team\n\nWHAT WE OFFER\nSalary Range: PHP 35,000 - 40,000 \n Industry: Promotional Products (Supplier - Drinkware & Can Coolers)\nJob Type: Full-time \n Work Shift: 8:00 AM - 5:00 PM CST (USA) \n Workdays: Monday through Friday (USA) \nBENEFITS OF WORKING WITH US\nIndustry-leading salary packages \nPermanent work-from-home setup \nCompany equipment provided \nGovernment-mandated benefits employer share\nInternet stipends upon regularization \nHMO Coverage upon regularization (with an option to enroll as early as Day 1)\nPTO credits and service incentive leaves \nMajor spring and winter company live events \nMonthly employee appreciation virtual events \nCompany-provided career skills training courses \nA company culture focused on your personal and professional growth\nWHO WE ARE\nDCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.\nAt DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.\nIf you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":4859,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-12T02:56:56Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.866,"p_room":0.945,"age_days":8,"expected_fill_days":21,"reasons":["conf:12","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/delegate-cx-home-based-ar-credit-collections","json_url":"https://alion.io/job/delegate-cx-home-based-ar-credit-collections.json","meta":{"generated_at":"2026-10-19T15:45:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11753,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7033},"rest":"https://alion.io/mcp/rest/get_company?id=7033"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelegate-cx-home-based-ar-credit-collections"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelegate-cx-home-based-ar-credit-collections"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelegate-cx-home-based-ar-credit-collections"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delegate-cx-home-based-ar-credit-collections\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelegate-cx-home-based-ar-credit-collections"}]}