{"id":3730131,"url":"https://alion.io/job/delegate-cx-home-based-marketing-operations-coordinator","title":"Home-Based Marketing Operations Coordinator","company":{"id":7033,"name":"Delegate CX","domain":"delegatecx.com","url":"https://alion.io/company/delegatecx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"NFT","optional":false},{"name":"Outlook","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T13:06:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nThe DCX Client Services Home-Based Marketing Operations Coordinator is a dynamic, detail-oriented, and customer-focused role responsible for coordinating marketing campaigns, managing print production projects, and supporting franchisees with their marketing needs. This position serves as a key liaison between Corporate, franchisees, advertising agencies, distributors, vendor partners, and internal JTS teams to ensure the successful execution of marketing initiatives. You will apply your organizational, communication, and project management skills while overseeing campaign sales, non-campaign print orders, custom creative requests, and marketing communications. This is an excellent opportunity to contribute to the success of a well-established brand while building strong business relationships and delivering effective marketing solutions.\nREQUIRED CORE COMPETENCIES\nStrong organizational, multitasking, and time management skills.\nExcellent verbal and written communication skills.\nStrong customer service and relationship-building abilities.\nAbility to manage multiple projects, campaigns, and deadlines simultaneously.\nExcellent attention to detail, particularly in order processing, proofing, and documentation.\nStrong problem-solving, analytical, and decision-making skills.\nAbility to communicate and collaborate effectively with corporate teams, franchisees, vendors, and internal departments.\nProactive approach to identifying customer needs and recommending appropriate marketing solutions.\nAbility to coach and guide customers through the purchasing and ordering process.\nStrong follow-through and accountability in managing projects from initiation to completion.\nWHAT YOU WILL DO\nMarketing Campaign Sales and Coordination\nCoordinate and manage six annual marketing campaigns, including contacting franchisees once each campaign launches.\nMaintain accurate campaign call logs and track franchisee participation and order status using EPMS and Excel.\nGuide franchisees through the purchasing process and develop customized email proposals based on their marketing objectives.\nRecommend appropriate order quantities and ensure proposed orders align with franchisee budgets.\nCoordinate with distributors for print inserts and develop route maps for Every Door Direct Mail (EDDM) postcard campaigns.\nReview and finalize campaign plans with franchisees before submitting orders through the web-based ordering platform.\nManage the print production and proofing process to ensure accuracy and timely completion.\nCoordinate payment arrangements with JTS Accounting, ensuring credit card information is properly established and maintained.\nPrepare franchisee email distribution lists for campaign e-blasts.\nCollaborate with JTS Marketing to develop campaign e-blast content and review proofs before distribution.\nNon-Campaign Sales and Customer Support\nAssist franchisees with print marketing projects outside scheduled campaigns, including OnDemand/Campaign Print, Alternative Print, Independent Grand Openings, Customer Appreciation initiatives, and the FPFAY program.\nDevelop customized postcard and EDDM proposals, including route mapping for franchisees and Corporate Grand Opening programs.\nProcess print orders and oversee the proofing and production process.\nGenerate invoices for customer billing and coordinate related order requirements.\nHandle incoming calls through the Little Caesars phone line and provide timely assistance to callers.\nPartner with Field Marketing Managers (FMMs) to develop marketing plans and identify opportunities to help franchisees increase store sales.\nProvide ongoing support to franchisees throughout the ordering, production, and delivery process.\nCustom Creative and Marketing Operations\nMonitor and coordinate custom creative artwork received through email from the Little Caesars Creative Team.\nReview accompanying PDF proofs and assignment worksheets to identify the requesting franchisee, Field Marketing Manager, or Little Caesars department.\nContact requestors to clarify project requirements, creative specifications, and expected completion dates.\nCoordinate with JTS Prepress to ensure approved artwork is uploaded and attached to the Little Caesars online ordering site.\nWork with JTS Marketing to review and approve e-blasts and other marketing communications.\nContact franchisees and provide login credentials and account access information for newly created online accounts.\nMaintain and update the Little Caesars database to ensure accurate and organized records.\nCreate and maintain New Franchisee Folders (NFT) to support onboarding and account setup.\nCoordinate with internal departments to ensure custom creative requests and marketing materials are completed accurately and on schedule.\nWHAT WE LOOK FOR\nEducation: Bachelor's degree in Marketing, Business Administration, Communications, or any related field.\nExperience: 1-3 years of experience in marketing operations, campaign coordination, customer service, sales support, project coordination, print production, or a related field.\nLanguage Proficiency: Excellent verbal and written English communication skills, with the ability to communicate professionally with franchisees, corporate stakeholders, vendors, and internal teams.\nCustomer Service Skills: Strong interpersonal skills and the ability to build positive relationships, understand customer requirements, and provide effective marketing and print solutions.\nTechnical Skills: Proficiency in Microsoft Office applications, particularly Excel, Outlook, and other tools used for reporting, tracking, communication, and database management.\nIndustry-Specific Software/Knowledge:\nExperience with marketing campaign coordination and print production processes.\nFamiliarity with direct mail marketing, postcard campaigns, and Every Door Direct Mail (EDDM).\nKnowledge of print ordering, artwork proofing, and production workflows.\nExperience with CRM systems, databases, order management platforms, or similar web-based applications.\nAbility to create and manage email distribution lists and coordinate marketing e-blasts.\nFamiliarity with budget management, order processing, invoicing, and payment coordination.\nExperience working with franchise operations, advertising agencies, distributors, and vendor partners is an advantage.\nWHAT WE OFFER\nIndustry: Marketing Operations/ Print Marketing Services\nSalary Range: Php 57,000- Php 65,000 \nJob Type: Full-time \n Work Shift: 8:00 AM - 5:00 PM CST (USA) \n Workdays: Monday through Friday (USA) \nBenefits of working with us:\nIndustry-leading salary packages \nPermanent work-from-home setup \nCompany equipment provided \nInternet stipends upon regularization \nHMO Coverage \nPTO credits and service incentive leaves \nMajor spring and winter company live events \nMonthly employee appreciation virtual events \nCompany-provided career skills training courses \nA company culture focused on your personal and professional growth \n#DCXWorkFromHome Set up\nWHO WE ARE\nDCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.\nAt DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.\nIf you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":7930,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-04T07:45:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-11-04T18:51:23Z"},"pay":null,"html_url":"https://alion.io/job/delegate-cx-home-based-marketing-operations-coordinator","json_url":"https://alion.io/job/delegate-cx-home-based-marketing-operations-coordinator.json","meta":{"generated_at":"2026-11-04T18:51:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29040,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7033},"rest":"https://alion.io/mcp/rest/get_company?id=7033"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelegate-cx-home-based-marketing-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelegate-cx-home-based-marketing-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelegate-cx-home-based-marketing-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delegate-cx-home-based-marketing-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelegate-cx-home-based-marketing-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3730131}},{"tool":"search_jobs","arguments":{"company":"delegatecx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3730131},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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