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Location
Remote (Philippines)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Delegate CX (DCX) is a business process outsourcing and talent acquisition firm based in Dallas, Texas, founded in 2020. The company specializes in hiring, onboarding, and training full-time remote staff from the Philippines for roles in customer service, sales support, accounting, and graphic design. It primarily serves small and mid-sized businesses in the United States, providing a structured 4D process to integrate global talent into domestic operations across various industries.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 2

Hiring Priority: Active Hiring

The DCX Client Services - Home-Based Production Artist will provide support to our partner through day-to-day graphic support. You will be responsible for designing mockups, vectorizing logos, and producing presentation decks from their initial concept through to their final delivery. The production artist must be very collaborative and have excellent problem-solving abilities, all while maintaining consistency and the original brand look throughout the process.

REQUIRED CORE COMPETENCIES

  • Strong portfolio demonstrating a range of design skills and creativity across different mediums
  • Able to give and receive constructive criticism
  • In-depth experience and an established track record in artwork design and finalization, with great attention to detail
  • Effective time management skills and the ability to meet deadlines
  • Ability to work effectively in a collaborative team environment with a dynamic range of people

WHAT YOU WILL DO

  • Vectorizing logos, saving them to the proper file format, and crafting mock-ups for the sales team's use
  • Setting type and sizing imprints on promotional products
  • Creating a wide range of graphics and layouts for product illustrations.
  • Pulling product templates from supplier websites to create proof.
  • Sending proof to customers for review and approval.
  • Ensuring approved orders are smoothly transitioned into the production phase and monitoring order status to prevent delays.
  • Communicating with internal teams and clients for revisions or suggestions.
  • Assessing project specifics and creating a final product that adheres to those requirements
  • Ad hoc tasks aligned with those mentioned above.

WHAT WE LOOK FOR

  • Education: Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field.
  • Experience: 1-3 years of proven experience as a Graphic Designer, Production Artist, or other relevant experience.
  • Language Proficiency: Strong verbal, written, and English communication skills.
  • Working Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
  • Technical Skills: Proficient in both Microsoft and Google applications.
  • Industry Specific Software/Knowledge:
  • Proficient with Adobe programs, specifically Illustrator, Adobe Photoshop, Acrobat Pro, and InDesign.
  • Technically savvy and have a solid understanding of file formats, image optimization techniques, and color management.
  • Demonstrates ability to handle multiple tasks and priorities through organization and priority setting while meeting stringent deadlines.
  • A strong portfolio that demonstrates your creative and technical skills in graphic design, as well as your ability to deliver visually impactful designs.

WHAT WE OFFER

  • Salary Range: Php 27,000
  • Industry: Promotional Products
  • Job Type: Full-time
  • Work Shift: 8:00 AM - 5:00 PM CST (USA)
  • Workdays: Monday through Friday (USA)
  • #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Government Mandated Benefits Employer Share
  • Internet stipends upon regularization
  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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