{"id":1703257,"url":"https://alion.io/job/delegate-cx-onsite-dcx-it-asset-operations-specialist","title":"Onsite DCX IT Asset & Operations Specialist","company":{"id":7033,"name":"Delegate CX","domain":"delegatecx.com","url":"https://alion.io/company/delegatecx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":17500,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-18T16:54:52Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nNumber of Openings: 1\nThe DCX IT Asset & Operations Specialist is responsible for supporting IT asset operations, including hardware preparation, deployment, inventory management, logistics coordination, and asset lifecycle activities.\nThis role ensures IT equipment is properly configured, accurately tracked, maintained, and efficiently delivered to support employee onboarding, equipment refresh, replacement requests, and overall IT operational requirements.\nThe position will collaborate with IT Asset, Procurement, HR, Finance, and other business stakeholders to ensure smooth, efficient, and compliant IT asset processes.\nREQUIRED CORE COMPETENCIES\nHardware Preparation & Technical Skills - Configures, images, tests, and troubleshoots laptops, desktops, and peripherals for deployment.\nAttention to Detail - Keeps asset records, receiving checks, and lifecycle documentation accurate.\nCommunication Skills - Communicates clearly with vendors, couriers, and internal teams, and gives timely updates on asset status.\nProblem Solving & Critical Thinking - Spots process gaps and delivery issues early and recommends practical improvements.\nIT Asset & Inventory Management - Understands asset lifecycle, inventory systems, audits, and Excel reporting.\nWHAT YOU WILL DO\nHardware Preparation & Deployment\nPrepare IT equipment for deployment, including configuration, testing, imaging, installation, and quality validation.\nEnsure all hardware is functional, properly labeled, documented, and ready for end-user assignment.\nSupport employee onboarding activities by preparing and deploying IT equipment within required timelines.\nAssist with hardware refresh, replacement, and recovery activities.\nIT Asset Management & Inventory Control\nMaintain accurate and updated records of assigned IT assets throughout the asset lifecycle.\nEnsure proper documentation of asset issuance, transfer, return, and disposal activities.\nMonitor asset status, location, ownership, and condition.\nSupport inventory audits, reconciliation activities, and asset reporting requirements.\nAssist in improving inventory accuracy and asset data quality\nShipment, Receiving & Logistics Support\nCoordinate IT equipment shipments with vendors, courier partners, and internal stakeholders.\nReceive incoming IT equipment including laptops, desktops, and peripherals; verify quantities and specifications against purchase orders and delivery documents.\nEnsure received equipment is properly inspected, labeled, recorded, and stored.\nSupport packaging, shipment preparation, and transportation requirements following company standards.\nMaintain shipment records and assist in resolving delivery-related concerns.\nIT Operations Support & Process Improvement\nFollow established IT Asset Management and operational workflows.\nIdentify process gaps and recommend improvements to increase efficiency and service delivery.\nSupport documentation and continuous improvement initiatives related to asset operations.\nProvide operational support during high-volume activities such as refresh programs, onboarding waves, and inventory reconciliation\nCross-Functional Collaboration\nCollaborate with IT Asset, Procurement, HR, Finance, vendors, and other departments to ensure smooth IT operations.\nProvide timely updates regarding asset status, deployment progress, and operational concerns.\nSupport business requirements related to IT equipment movement and availability.\nPerforming tasks analogous to the foregoing\nWHAT WE LOOK FOR\nEducation: Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, or related field.\nExperience: At least 2 years of experience in IT asset management, IT operations, technical support, hardware deployment, inventory management, or logistics coordination.\nLanguage Proficiency: Strong verbal, written, and English communication skills. \nWorking schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. \nTechnical Skills: Proficient in Microsoft Excel, reporting, and documentation.\nIndustry Specific Software/Knowledge: \nHands-on experience in preparing, configuring, testing, and troubleshooting laptops, desktops, and peripheral devices.\nFamiliarity with IT asset inventory systems, asset lifecycle management, and documentation processes.\nExperience handling shipment, receiving, inventory verification, and logistics coordination is an advantage.\nKnowledge of ITIL principles, IT Asset Management best practices, or relevant certifications is an advantage.\n\nWHAT WE OFFER\nSalary Range: PHP 30,000 - 36,000\nJob Type: Full-time \n Work Shift: 8:00 AM - 5:00 PM CST(USA) \n Workdays: Monday through Friday (USA) \nBenefits of working with us: \nIndustry-leading salary packages \nOnsite setup \nTransportation Allowance\nCompany equipment provided \nInternet stipends upon regularization \nHMO Coverage \nPTO credits and service incentive leaves \nMajor spring and winter company live events \nMonthly employee appreciation virtual events \nCompany-provided career skills training courses \nA company culture focused on your personal and professional growth \nWHO WE ARE\nDCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.\nAt DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.\nIf you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":6084,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Data Entry & Processing","Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-02T14:03:19Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.74,"p_room":0.75,"age_days":19,"expected_fill_days":21,"reasons":["conf:36","velocity","win:late","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/delegate-cx-onsite-dcx-it-asset-operations-specialist","json_url":"https://alion.io/job/delegate-cx-onsite-dcx-it-asset-operations-specialist.json","meta":{"generated_at":"2026-10-21T03:16:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7033},"rest":"https://alion.io/mcp/rest/get_company?id=7033"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelegate-cx-onsite-dcx-it-asset-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelegate-cx-onsite-dcx-it-asset-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelegate-cx-onsite-dcx-it-asset-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delegate-cx-onsite-dcx-it-asset-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelegate-cx-onsite-dcx-it-asset-operations-specialist"}]}