{"id":4320877,"url":"https://alion.io/job/delhivery-information-technology-operations-manager","title":"Information Technology Operations Manager","company":{"id":59349,"name":"Delhivery","domain":"delhivery.com","url":"https://alion.io/company/delhivery","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":false},{"name":"IAM","optional":false},{"name":"Linux","optional":false},{"name":"SIEM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:27:58Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:27:58Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Role\nThe Assistant Manager - IT Security Operations will be responsible for the day-to-day management, implementation, monitoring, and optimization of the organization's endpoint and IT security controls. The role will have a strong technical focus on EDR/XDR, endpoint protection, vulnerability and patch management, security hardening, incident response, security tools, and implementation of cybersecurity controls across the IT environment.\nExperience\nExperience: 4–8 years in IT Security / Cybersecurity / Security Operations, with strong hands-on experience in endpoint and security technologies.\n1. EDR / XDR Operations & Management\nOwn the day-to-day administration, monitoring, and operational management of EDR/XDR platforms across enterprise endpoints and servers.\nMonitor endpoint security posture and ensure adequate EDR/XDR coverage across Windows, macOS, Linux, and other supported platforms.\nPerform detailed analysis of endpoint telemetry including processes, command lines, network connections, file activities, registry changes, persistence mechanisms, and user activity.\nTune EDR/XDR policies and detection rules to minimize false positives while maintaining appropriate security coverage.\nTrack EDR/XDR agent health, outdated agents, inactive devices, policy mismatches, and deployment failures.\nEvaluate and implement advanced EDR/XDR capabilities such as behavioral protection, application control, exploit prevention, ransomware protection, attack surface reduction, and threat hunting.\nImplement and maintain endpoint security controls across corporate devices and servers.\nManage Antivirus/NGAV, EDR/XDR, host firewall, device control, application control, encryption, and endpoint protection policies.\nSupport secure device provisioning, endpoint onboarding, security configuration, and decommissioning.\n3. Vulnerability & Patch Management\nOwn and coordinate the organization's vulnerability and patch management lifecycle.\nAnalyze vulnerabilities based on severity, exploitability, business impact, asset criticality, and exposure.\nCoordinate with IT Infrastructure, Desktop Engineering, Server, Application, and Cloud teams for timely remediation.\nManage patch deployment activities, patch compliance, exceptions, and remediation validation.\nInvestigate failed patches and coordinate corrective actions.\nSupport emergency patching activities for actively exploited or zero-day vulnerabilities.\nParticipate in and lead technical response to cybersecurity incidents involving endpoints, servers, applications, and infrastructure.\nAnalyze EDR/XDR telemetry to identify attack vectors, affected assets, indicators of compromise, lateral movement, and persistence.\nPerform root-cause analysis and document incident timelines.\nSupport threat hunting activities based on IOCs, TTPs, vulnerabilities, and emerging threats.\n5. Security Tool Implementation & Administration\nLead the technical implementation, configuration, and operationalization of cybersecurity products.\nEvaluate security products based on technical requirements, security capabilities, scalability, integration, and operational effectiveness.\nIntegrate security tools with existing infrastructure, SIEM, IAM, ticketing systems, and other security platforms.\nIdentify opportunities for automation and process improvement across security operations.\nDefine and implement endpoint and server security hardening standards.\nImplement controls such as application control, attack surface reduction, endpoint firewall, device control, encryption, and privileged access restrictions.\nReview security configurations against industry best practices and organizational security requirements.\n6. Security Hardening & Technical Controls\nMaintain product configurations, policies, integrations, certificates, agents, and operational documentation.\nConduct Proof of Concept (PoC), testing, technical validation, and deployment planning for new security technologies.\nManage security tools across endpoint, network, vulnerability management, DLP, encryption, application control, and security monitoring domains.\nCoordinate with SOC/MDR teams and security vendors during major incidents.\nDevelop and maintain technical incident response playbooks.\nCoordinate endpoint isolation, malicious file remediation, account containment, process termination, and other response actions as required.\nPerform initial triage, investigation, containment, eradication, and recovery activities.\n4. Security Incident Response\nEstablish patch compliance targets and continuously improve endpoint/server patching processes.\nDevelop dashboards and management reports covering patch compliance, vulnerability aging, critical vulnerabilities, and remediation status.\nTrack critical, high, and medium vulnerabilities through closure.\nDefine patching priorities and remediation timelines based on organizational risk.\nIdentify vulnerabilities across endpoints, servers, applications, and infrastructure using vulnerability management tools.\nInvestigate endpoint-related security events and perform root-cause analysis.\nIdentify gaps in endpoint security configurations and drive remediation with relevant IT teams.\nDefine and enforce endpoint security baselines and hardening standards.\n2. Endpoint Security\nPrepare operational dashboards and reports covering EDR coverage, detections, incidents, agent health, and remediation status.\nCoordinate with vendors for complex incidents, product issues, detection gaps, and technical escalations.\nDevelop and maintain EDR/XDR detection and prevention policies based on emerging threats and organizational requirements.\nInvestigate and respond to endpoint alerts, suspicious activities, malware detections, behavioral detections, and security incidents.\nManage EDR/XDR deployment, agent health, policy configuration, exclusions, prevention controls, detection rules, and security profiles.\nKey Technical Responsibilities\nThe individual will work closely with IT Infrastructure, Network, Cloud, Engineering, Application, IAM, GRC, and other stakeholders to identify security gaps, implement remediation measures, respond to security incidents, and continuously improve the organization's security posture.","description_format":"text","description_chars":6201,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-11-14T20:10:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-11-15T00:48:01Z"},"pay":null,"html_url":"https://alion.io/job/delhivery-information-technology-operations-manager","json_url":"https://alion.io/job/delhivery-information-technology-operations-manager.json","meta":{"generated_at":"2026-11-15T00:48:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1441,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59349},"rest":"https://alion.io/mcp/rest/get_company?id=59349"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelhivery-information-technology-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelhivery-information-technology-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelhivery-information-technology-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delhivery-information-technology-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelhivery-information-technology-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4320877}},{"tool":"search_jobs","arguments":{"company":"delhivery.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4320877},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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