{"id":3425803,"url":"https://alion.io/job/delinea-technical-writer","title":"Technical Writer","company":{"id":3346,"name":"Delinea","domain":"delinea.com","url":"https://alion.io/company/delinea","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1365},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Delinea","optional":false},{"name":"Docusaurus","optional":false},{"name":"Git","optional":false},{"name":"Agile","optional":true},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-10-28T19:46:09Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T16:21:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Delinea:\nDelinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.\nJoin our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.\nApply today to help us achieve our mission.\nDelinea’s Documentation team is seeking a Technical Writer to help document our rapidly growing products and integrations. You’ll join a team of 12 technical writers and report to the documentation manager.\nOur readers range from security engineers and sysadmins (who use our docs to install, configure, and operate our products) to business users (who need to know how to log in to their work environment) and industry analysts (who compare our products with our competitors).\nYou will own creation and revision of a variety of topics on software configuration and daily usage. You’ll work closely with product managers, developers, and support agents.\nWhat you´ll bring\nYou bring two key strengths: writing/editing, and technical investigation.\nWriter and editor: You always know how to improve the structure and clarity of what you read. You immediately recognize when something sounds wrong, and you know how to fix it. When you see a technical demo, even if you don’t know the technology well, you grasp the general concepts and know the clearest way to describe them.\nTechnical investigator: You know how to intelligently search for answers, what questions are worth asking to whom and when, and how to research a new technology (with or without AI) before you interview a SME. Most of all, you can read technical content with a “user mindset” and easily spot gaps and fuzzy areas for improvement.\nBecause of these strengths, you have studied many companies' technical docs, and you have strong opinions about what makes a user guide easy to follow. You might use AI for research and outlining, but you write and verify every word.\nWhat you´ll need\nBachelor's degree in Technical Communication, English, Computer Science, or a related field, or equivalent experience.\n3-5 years of technical documentation experience for software or technology products, or related experience in support engineering, QA, system administration, or UX.\nProfessional fluency in written English (C1 or higher).\nExperience documenting enterprise IT or security software is ideal.\nTechnical Skills and Tool Proficiency\nFamiliarity with IT and security foundations (such as Active Directory, OIDC, SAML, networking, OS requirements), or the ability to learn them quickly.\nExperience with at least one help authoring tool (such as MadCap Flare, Adobe RoboHelp, Paligo, Oxygen XML Editor, or Adobe FrameMaker) or a docs-as-code toolchain (such as Markdown, Git, and MkDocs, Docusaurus, or Hugo).\nExperience with our specific tools (MadCap Flare, Flare Online, and Git) is a plus, not a requirement. You can teach yourself new tools and complex software products.\nComfort with basic HTML formatting. Complex coding is not required.\nExperience using AI/LLMs for research and proofreading your drafts, with a strong ability to find factual errors in AI output and the ability to revise it for clarity.\nWriting and Documentation\nWrite and test guides for software configuration and daily usage.\nWrite task-based topics from design docs, specs, and SME (subject matter expert) interviews.\nAudit existing topics in a product area. Prioritize and complete updates.\nApply the Microsoft Writing Style Guide.\nDetect readability and content flaws in your own drafts and in the drafts of others.\nCollaboration and Communication\nInterview engineers and product managers to gather product details.\nBuild relationships with product managers, developers, support agents, and internal stakeholders.\nWork closely with other writers. Ask for feedback. Offer feedback.\nReceive mentorship from senior writers. Grow toward ownership of a product area.\nProject and Process Management\nUnderstand how to write for features delivered in a rapid, Agile process.\nManage and report on your own workload.\nComfortable attempting to solve problems in a self-guided manner before asking for help. Conversely, know when it is most efficient to stop and ask for help.\nCommunicate proactively about internal processes that need adjustment.\nPersonal Qualities and Abilities\nSelf-directed learner who seeks out new information.\nCuriosity about internal tools and our product concepts.\nKeen eye for detail. Keep documentation free from errors. Keep style and tone consistent.\nQuick adaptation to changes in product features and services.\nWhy work at Delinea?\nWe're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.\n\nWe invest in people who are smart, self-motivated, and collaborative.\n\nWhat we offer in return is meaningful work, a culture of innovation and great career progression.\n\nAt Delinea, our core values are STRONG and guide our behaviors and success:\nSpirited - We bring energy and passion to everything we do\n\nTrust - We act with integrity and deliver on our commitments\n\nRespect - We listen, value different perspectives, and work as one team\n\nOwnership - We take initiative and follow through\n\nNimble - We adapt quickly in a fast-changing environment\n\nGlobal - We embrace diverse people and ideas to drive better outcomes\n\nWe believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.\nWe take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.\nDelinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nUpon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. 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