{"id":3615667,"url":"https://alion.io/job/deliveroo-it-mobile-asset-management-analyst","title":"Telecom and Mobility Management Analyst","company":{"id":1872590,"name":"Deliveroo","domain":"deliveroo.com","url":"https://alion.io/company/deliveroo-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":98,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":30,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-02T12:16:09Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T19:38:20Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Our Global Structure\nDeliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.\nJob Summary\nWe are seeking a highly organized and detail-oriented Telecom and Mobility Management Analyst with a focus in mobile device logistics and carrier services to join our IT Asset Management team. As the Telecom and Mobility Management Analyst, you will play a critical role in managing and optimizing DoorDash’s global mobile portfolio. This role will focus on managing the full lifecycle of mobile devices and overseeing carrier services across all global regions. The ideal candidate will work cross-functionally with our Support teams and Client Platform Engineering teams, particularly those supporting various Mobile Device Management (MDM) solutions such as Mosyle, SOTI, etc.\nWhat You'll Be Doing\nServe as the primary point of contact for all global mobile carrier relationships.\nManage procurement, activation, and cancellation of carrier services and lines.\nMonitor mobile usage, costs, and invoices; identify and resolve billing discrepancies.\nNegotiate carrier contracts and ensure service-level agreements (SLAs) are met.\nMaintain inventory of active lines, SIM cards, serial #’s and associated device plans.\nOversee end-to-end lifecycle of mobile devices - procurement, deployment, tracking, maintenance, upgrades, and disposal.\nEnsure accurate asset records in ITAM systems and compliance with internal standards.\nSupport logistics and fulfillment of mobile devices for new hires, replacements, or regional initiatives.\nPartner with Support teams to ensure timely fulfillment and support for mobile device requests.\nCollaborate closely with Client Platform teams on MDM policy enforcement, enrollment automation, and compliance.\nManage onboarding/offboarding processes related to mobile device allocation and recovery.\nGenerate reports on mobile asset inventory, carrier usage, cost trends, and policy compliance.\nMaintain and update process documentation, user guides, and knowledge base articles related to mobile services.\nThe Expertise and Skills You Bring\n5+ years of experience in IT Asset Management, Telecom Expense Management, or similar field.\nWorking knowledge of mobile carrier platforms, contract structures, and device procurement.\nExperience with at least one MDM platform (e.g., Mosyle, Intune, Jamf, AirWatch).\nStrong collaboration and communication skills; ability to work across global teams.\nProficient with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, Jira) and Excel.\nExperience in a multinational organization with global device and carrier management.\nAbility to communicate effectively with cross-functional teams and end users.\nProven experience managing vendor relationships and negotiating contracts.\nExcellent analytical, problem-solving, and organizational skills.\nExceptional communication skills with the ability to collaborate effectively across diverse teams.\nProficiency in PowerPoint, Google Suite, JIRA or other related project management tools\nAbility to work independently and as part of a team in a fast-paced environment\nDetail oriented, problem solver & resourceful \nNext Steps\nIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please submit your application in English.\nDiversity, Equity and Inclusion\nAt Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.\nWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.\nIf you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.\nIf you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!\n\nBeware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring - learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.","description_format":"text","description_chars":4866,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-11-02T16:21:36Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":9,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/deliveroo-it-mobile-asset-management-analyst","json_url":"https://alion.io/job/deliveroo-it-mobile-asset-management-analyst.json","meta":{"generated_at":"2026-11-13T00:54:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1872590},"rest":"https://alion.io/mcp/rest/get_company?id=1872590"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeliveroo-it-mobile-asset-management-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeliveroo-it-mobile-asset-management-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeliveroo-it-mobile-asset-management-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deliveroo-it-mobile-asset-management-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeliveroo-it-mobile-asset-management-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3615667}},{"tool":"search_jobs","arguments":{"company":"deliveroo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3615667},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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