Associate People Operations
First seen by Alion on Sep 21, 2026. Delivery Hero scores B on the Alion truth index.
1. Employee Lifecycle Management
Manage new joiners onboarding for store employees in partnership with Operations teams.
Conduct exit interviews to identify turnover trends and root causes.
Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.
2. Manpower Planning Support (MPP)
Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.
Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.
4. Employee Engagement
Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive inclusive and engaging work environment. including but not limited to:
On-floor engagement activities
Town halls
Reward & Recognition programs
Employee experience initiatives
5. Employee Relations Support
Act as a liaison between Operations and Employee Relations (ER) teams.
Support grievance handling and workplace investigations while ensuring fairness consistency and equity across all cases.
Promote compliance with company policies and labor regulations.
6. Core People Operations Support
Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution ensuring timely service delivery to store staff.
Payroll-related inquiries
Employee benefits administration
Letters Requests
Qualifications:
1-2 years of HR experience in a Warehouse / Factory environment
Experience in e-commerce Quick commerce Fintech FMCG and Retail is preferred.
Stakeholder management skills with the ability to build strong relationships
Strong analytical and problem-solving skills with the ability to leverage data to drive informed decisions.
Remote Work:
No
Employment Type:
Contract