{"id":3199264,"url":"https://alion.io/job/delivery-hero-associate-people-operations","title":"Associate People Operations","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":109,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-21T00:00:00Z","board_verified":false,"closed_at":null,"days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"1. Employee Lifecycle Management\nManage new joiners onboarding for store employees in partnership with Operations teams.\n\nConduct exit interviews to identify turnover trends and root causes.\n\nSupport in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.\n\n2. Manpower Planning Support (MPP)\nSupport manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.\n\nExecute and maintain all system transactions related to the manpower planning cycle accurately and on time.\n\n4. Employee Engagement\nPartner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive inclusive and engaging work environment. including but not limited to:\nOn-floor engagement activities\n\nTown halls\n\nReward & Recognition programs\n\nEmployee experience initiatives\n\n5. Employee Relations Support \nAct as a liaison between Operations and Employee Relations (ER) teams.\n\nSupport grievance handling and workplace investigations while ensuring fairness consistency and equity across all cases.\n\nPromote compliance with company policies and labor regulations.\n\n6. Core People Operations Support\nCoordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution ensuring timely service delivery to store staff.\nPayroll-related inquiries\n\nEmployee benefits administration\n\nLetters Requests \n\nQualifications: \n1-2 years of HR experience in a Warehouse / Factory environment \n\nExperience in e-commerce Quick commerce Fintech FMCG and Retail is preferred. \n\nStakeholder management skills with the ability to build strong relationships \n\nStrong analytical and problem-solving skills with the ability to leverage data to drive informed decisions.\n\nRemote Work: \nNo\n\nEmployment Type: \nContract","description_format":"text","description_chars":1913,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-24T07:17:50Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.344,"p_room":0.55,"age_days":34,"expected_fill_days":26,"reasons":["seen:34","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-associate-people-operations","json_url":"https://alion.io/job/delivery-hero-associate-people-operations.json","meta":{"generated_at":"2026-10-25T12:02:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17366,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-associate-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-associate-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-associate-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-associate-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-associate-people-operations"}]}