Coordinator Partner Operations - Logistics

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Evaluate partners and identify weaknesses.
• Identify training needs according to business needs.
• Based on research, plan and implement training programs that will prepare partners for success on talabat.
• Build a daily, weekly, or monthly training program.
• Present and understand all the technical and support training requirements.
• Encourage all relevant stakeholders to attend the training.
• Oversee partner attendance and performance.
• Track partner success and progress.
• Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.
• Communicate all the training programs on a timely basis.
• Prepare and deliver training courses.
• Showcase and explain the main KPIs we will monitor in the future.
• Prepare and present reports on training program KPIs.

• 1-3 years of experience as a Training Specialist or similar role.
• 1-3 years of experience with designing training programs and workshops.
• Ability to lead a full training cycle.
• Knowledge of various training and teaching methods.
• Excellent decision making and organizational skills.
• A sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.
• Proficiency in MS Office and database software.