{"id":3237382,"url":"https://alion.io/job/delivery-hero-coordinator-riders","title":"Coordinator Riders","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":110,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":3500,"max_usd":7500,"period":"year","method":"role_country_seniority_unknown","sample_n":23},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-12T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-12T00:00:00Z","board_verified":false,"closed_at":null,"days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"This role will be managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance finding performance gaps and executing a plan to fill \nperformancerelated gaps.\nWhats On Your Plate\nMonitor and improve Rider Performance and Compliance\n\nLead Rider Recruitment for the allocated zones\n\nLead a Team of Rider Coordinators and/or Rider Captains\n\nManage rider roster with proper allocation of shifts/breaks/offdays etc\n\nSupervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor\n\nInventory management and usage compliance of Rider equipments\n\nGroom rider quality (behaviour appearance professionalism presentational etc)\n\nSetting up a performance improvement plan to improve performance of low performing riders\n\nReduce rider complaints originating from customers\n\nMonitor riders performance on individual level and responsible for coaching/warning riders\n\nAudits fleet appearance & rider behaviour via on ground visits\n\nWhat Did We Order\nBachelors Degree\n\n23 years of experience in food/grocery tech industry is highly preferred\n\nProficient in Google Suite tools like GDoc GSheet GSlides GForms etc\n\nStrong communication skills in English and Arabic both written and verbal.\n\nInfluencer and a negotiation with good public speaking and presentation skills\n\nExperience in interacting with large groups of people\n\nRemote Work: \nNo\n\nEmployment Type: \nFulltime","description_format":"text","description_chars":1462,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-25T12:53:50Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.344,"p_room":0.36,"age_days":44,"expected_fill_days":26,"reasons":["seen:44","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-coordinator-riders","json_url":"https://alion.io/job/delivery-hero-coordinator-riders.json","meta":{"generated_at":"2026-10-27T04:04:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-coordinator-riders"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-coordinator-riders"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-coordinator-riders"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-coordinator-riders\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-coordinator-riders"}]}