{"id":4265684,"url":"https://alion.io/job/delivery-hero-data-analyst-dh-pay","title":"Data Analyst - DH pay","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":101,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Looker","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-13T14:48:32Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T16:36:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Delivery Hero Payments S.A. is a licensed payment institution based in Greece, enabling digital payment and merchant settlement operations for our affiliated EU marketplace platforms across the Delivery Hero group, that includes leading marketplace brands like eFood, Foody, Foodora, etc.. We operate at scale, processing high marketplace volumes, while maintaining a clearly defined intragroup operating scope focused on governance, security, compliance, operational excellence, risk management and at the same time act as enablers of the fintech strategy of the Group with services aiming both consumers and vendors.\n We are now looking for a Data Analyst who will own the data behind our payment and compliance operations: reliable datasets, reconciliations and reporting across all of DH Pay while having the opportunity to dive into the payments ecosystem of one of the biggest delivery platform ecosystems globally.\nYou will act as the interconnection point, bringing together data from multiple systems and turn it into clear reporting and recommendations, highlighting business areas and providing answers for senior stakeholders. You will work with Compliance, Operations, Finance, Risk, Product and Group BI teams. Reporting to the Project Office manager, the position will also provide the opportunity for the right candidate to get an overview of the innerworks of a licensed Payment Institution having large scale operations across multiple European countries. The role is based in our Athens office.\nWhat you’ll do\nOwn and lead analysis across all DH Pay, delivering structured presentations and clear recommendations to Senior Management.\n\nBuild and maintain dashboards and reports (SQL, BI tools) that give stakeholders a reliable view of KYB, payment, compliance and operational KPIs across platforms and countries, while defining KPIs with stakeholders, to measure what matters.\n\nAnalyze payment performance, explain performance drivers, diagnose root causes and proactively identify opportunities across products and countries, and turn findings into clear recommendations, challenging assumptions where needed.\n\nReconcile data from multiple platforms, including external vendor usage reports against actual system usage, and investigate and document discrepancies (Excel, SQL, Power BI, Tableau, Looker).\n\nPrepare analysis-ready datasets by resolving duplicates, inconsistent coding and missing fields, documenting assumptions and data limitations, and maintaining shared data definitions.\n\nSupport compliance reporting by providing data and reporting for KYB, AML and regulatory requirements to Compliance and Operations.\n\nDefine data requirements by specifying data needs, extraction and automated flows with Group & local BI teams and engineering, and validate data during UAT.\n\nSize the impact of improvements and roadmap initiatives by quantifying costs, savings and success metrics.\n\n Bachelor’s degree in Business, Finance, Information Systems, Economics, Statistics or a related field\n\n3-5 years as a Data Analyst, BI Analyst or similar, ideally in payments, FinTech, banking or other regulated environment\n\nStrong SQL and spreadsheet skills (Excel or Google Sheets), and experience with BI tools (e.g. Looker, Tableau)\n\nHands-on experience managing, reconciling and analyzing large datasets\n\nAbility to define data requirements and document data definitions and assumptions\n\nPresentation skills, good written and verbal communication, ability to explain findings and data limitations, adapting the message for technical and non-technical audiences\n\nStructured problem-solving and high attention to detail, with the ability to take an ambiguous question, form a hypothesis and iterate to an answer without perfect requirements\n\nAbility to work independently in a fast-paced environment and balance multiple priorities\n\nExcellent command of Greek and English (written and spoken).\n\nNice to have:\nUnderstanding of payment ecosystems: cards, wallets, local payment methods and settlement\n\nExperience with reconciliation, payouts, or fraud/risk analytics\n\nFamiliarity with KYC/KYB, and/or AML and/or compliance processes and/or fraud & risk analytics\n\nPython or R for analysis, including segmentation and regression\n\n If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!\n\nWe share a passion for food, so you will certainly appreciate the ticket restaurant card to spend in restaurants and/or food supplies. We are efooders after all!\n\nWe take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!\n\nWe want you to grow with us ! And to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth!\n\nAre you a cappuccino lover ? Do you desperately want a cookie? Our cafeteria got you covered!\n\nIf you want to stay in shape , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!\n\nLife @DH Payments:\nYou will be a part of a fast-growing multinational company, member of the Delivery Hero SE, with the opportunity to acquire new skills and grow professionally.\nMoreover, you will have the opportunity to function in an established, yet creative and fun working environment with people who are genuine, ambitious and participate in a theme that its highest goal is to maintain DH Pay the ideal workplace.\nHungry enough to join us?\nAt efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences.Learn more about our Leadership Principleshere .\nefood collects and processes personal data in accordance with applicable data protection laws. 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