{"id":3145464,"url":"https://alion.io/job/delivery-hero-intern-people-operations","title":"Intern - People Operations","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":109,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":28000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Instagram","optional":false},{"name":"LinkedIn","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-23T07:25:43Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T21:13:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.\n Job Ref ID: JR0088341\nAbout the role: We are looking for a proactive and eager-to-learn People Care / People Operations Intern to join our People Operations team. In this role, you will be a key player in ensuring the best experience and support for our riders. You will provide essential assistance in the daily operations of the department, making sure our internal processes run smoothly.\nYour main responsibilities will be:\nRider Support: Manage, analyze, and efficiently resolve tickets and inquiries from our riders regarding payroll, contracts, or any other doubts, providing clear answers and quick solutions.\n\nPayroll & HR Operations: Collaborate closely with our payroll provider and other People Operations team members to ensure smooth processes and help resolve any HR-related issues.\n\nLegal & Administrative Support: Assist in the preparation of documentation for labor inspections and legal proceedings by searching, downloading, classifying, and meticulously organizing files.\n\nDaily Operations: Provide general support with administrative tasks and the basic day-to-day operational needs of the People Operations team.\n\n What we are looking for (Requirements):\nLanguages: Proficiency in both Spanish and English is mandatory (written and spoken).\n\nTechnical Skills: Basic knowledge of Microsoft Excel (or Google Sheets) for data management and organization.\n\nCommunication Skills: Excellent communication skills, empathy, and a detail-oriented mindset to effectively interact with riders and different internal teams.\n\nMindset: A proactive, problem-solving attitude. We are looking for someone who loves challenges, thrives in dynamic environments, and has a strong drive for continuous learning.\n\n We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!\nIndividuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.\nWe believe driven talent deserves:\nMonthly Glovo credit to satisfy your cravings!\nDiscounts on transportation, food, and even kindergarten expenses.\nDiscounted gym memberships to keep you energized.\nExtra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!\nEnhanced parental leave, and office-based nursery.\nOnline therapy and wellbeing benefits to ensure your mental well-being.\nAt Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principleshere .\nHere at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.\nFeel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).\nSo, ready to take the wheel and make this the ride of your life?\nDelve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!","description_format":"text","description_chars":4260,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Gym membership","Parental leave"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-23T10:02:41Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-intern-people-operations","json_url":"https://alion.io/job/delivery-hero-intern-people-operations.json","meta":{"generated_at":"2026-10-25T22:11:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-intern-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-intern-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-intern-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-intern-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-intern-people-operations"}]}