{"id":1523409,"url":"https://alion.io/job/delivery-hero-operations-analyst-moldova","title":"Operations Analyst Moldova","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":104,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chișinău, Moldova"],"countries":["MD"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":null,"sample_n":8071},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":true},{"name":"GCP","optional":true},{"name":"Gemini","optional":true},{"name":"Google Sheets","optional":true},{"name":"Looker","optional":true},{"name":"Microsoft Excel","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-09-29T13:13:55Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-22T02:41:52Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.\n Job Ref ID: JR0086776\nYOUR MISSION\nAs Operations Analyst - Supply, you are responsible for optimizing 3PL fleet quality and performance in Chișinău and Bălți, through day-to-day adjustments and long-term process improvements. You work with data and with our 3PL partners to keep courier performance, compliance standards and operational reporting at the level the business needs.\nTHE JOURNEY\nConduct in-depth data analysis to identify trends, opportunities, and pain points within supply operations, focusing on metrics like order delivery time, courier dispatch time, partner preparation time, partner acceptance time, and customer ratings.\n\nGenerate actionable insights from complex datasets to inform strategic decisions and operational improvements for our couriers and partners.\n\nDevelop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics related to supply operational performance.\n\nIdentify and communicate important insights to relevant stakeholders, influencing changes that enhance supply and partner efficiency and satisfaction.\n\nUtilize data to support the establishment of excellent relationships with Glovo’s partners and couriers, demonstrating data-backed value and building engagement.\n\nWork alongside and communicate effectively with all other teams involved in operations success to ensure a data-driven approach.\n\nWHAT YOU WILL BRING TO THE RIDE\nExperience in Data, Business or Operations Analytics; experience in transportation, delivery or logistics is a plus\n\nSolid practical SQL skills - writing queries, joins, aggregations, data extraction\n\nExperience building dashboards in Looker, Power BI, Tableau or similar BI tools\n\nProficient in Google Sheets / MS Excel for quick ad-hoc analysis\n\nClear communication skills - able to explain analytical findings to non-technical partners\n\nAn independent mindset with strong curiosity and initiative\n\nFluent Romanian and Russian; English (min B2) for daily communication\n\nNice to have:\nBasic experience or interest in learning Python for data analysis (pandas), GCP, BQ or automation,\n\nPrior exposure to delivery apps, e-commerce or supply chain metrics.\n\nExperience using AI tools (Gemini, Claude) in your work.\n\n We believe driven talent deserves:\nTop-notch private health insurance to keep you at your peak.\nMonthly Glovo credit to satisfy your cravings!\nDiscounted gym memberships to keep you energized.\nOnline therapy and wellbeing benefits to ensure your mental well-being.\nAt Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principleshere .\nHere at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.\nFeel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).\nSo, ready to take the wheel and make this the ride of your life?\nDelve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!","description_format":"text","description_chars":4017,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Romanian","level":"Advanced (C1)","optional":false},{"language":"Russian","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-09-30T12:51:48Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.514,"p_room":0.75,"age_days":21,"expected_fill_days":26,"reasons":["conf:1","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-operations-analyst-moldova","json_url":"https://alion.io/job/delivery-hero-operations-analyst-moldova.json","meta":{"generated_at":"2026-10-22T04:26:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-operations-analyst-moldova"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-operations-analyst-moldova"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-operations-analyst-moldova"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-operations-analyst-moldova\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-operations-analyst-moldova"}]}