Senior Office Manager Italy

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Ref ID: JR0084692

DISCLAIMER: Only CVs in English will be considered.

Are you a problem-solver with a passion for creating an amazing workplace experience? We are looking for a hands-on Office Manager to lead operations for our Italian market. Based in our Milan HQ, you will be the heart of our office culture, ensuring our spaces in Milan, Rome, Turin, Naples, and Palermo are running smoothly.

You will join a dynamic People Team, acting as the go-to person for everything from facility management to planning the legendary Summer and Winter parties. If you are a super-fast learner who loves autonomy and wants to bring "The Ride" to life for our employees, this is the role for you.

THE JOURNEY

You will wear many hats, balancing operational excellence with cultural engagement.

Office Operations & Administration

• Central Administration: Serve as the main point of contact for administrative matters, including managing PEC, processing payments, handling merchandising, and supporting the onboarding of new joiners.
• Budget Management: Manage office budgets and supply inventory, ensuring timely orders and cost-efficiency.
• Facilities Management: Coordinate with external vendors for cleaning, catering, and security across all 5 locations. quickly addressing and resolving any facility-related issues.
• Stakeholder Management: Act as the bridge between various stakeholders, from Senior Managers and interns to external providers.

Culture, Events & Engagement

• Event Planning: Lead the planning and execution of major office events, including our massive Summer and Winter parties, as well as leadership summits and conferences.
• Office Vibes: Plan and organize regular in-office activities to engage employees, boost office attendance, and cultivate a positive work environment that reflects Glovo’s culture.
• Social Impact: Act as the local point of contact for GlovoCares, our volunteering program, helping our team give back to the community.

WHAT YOU WILL BRING TO THE RIDE

• Experience: Proven experience in a similar Office Management, Workplace, or Administrative role.
• Mindset: You are a super fast learner with a proactive, "can-do" work attitude. You are autonomous and comfortable working in a fast-paced environment.
• Skills:
  • Strong organizational and planning skills with the ability to project manage events.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and prioritize effectively under pressure.
  • Hands-on attitude toward office equipment and maintenance.
• Creativity: A creative mind with the ability to suggest and implement improvements to the office experience.

Languages: Italian and English are mandatory.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Health: Top-notch private health insurance to keep you at your peak.
• Food: Monthly Glovo credit to satisfy your cravings!
• Well-being: Online therapy and well-being benefits to ensure your mental health is prioritized.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principleshere .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!