{"id":3206130,"url":"https://alion.io/job/delivery-hero-sr-coordinator-workforce","title":"Sr Coordinator Workforce","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":107,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3901},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":43,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":43},"description":"Role Summary:\nThe Workforce Planner prepares and produces work volume and staffing forecasts as well as comparative data on results vs. forecasts identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. The Workforce Planner makes adjustments and recommendations for optimizing scheduling to maximize service and Workforce Planner prepares and produces work volume and staffing forecasts as well as comparative data on results vs. forecasts identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. The Workforce Planner makes adjustments and recommendations for optimizing scheduling to maximize service and quality.\nWhats On Your Plate\nCreates reports on historical data and forecasting results \nAnalyzes data and recommends solutions for implementation. \nAnalyzes and develops weekly recommendations for scheduling and uses staffing requirements and operations schedules to determine required staffing levels to ensure the organizations ability to meet operational commitments. \nCreates integrated database tracking tools for staffing shrinkage patterns (vacation sick training etc. to optimize staffing forecasts. \nMaintains holiday pattern forecasts to ensure effective coverage for holidays. \nPerforms other related duties as assigned.\n\nWhat Did We Order\nEnglish level B1. \nProficiency in MS Applications. \nForecasting Knowledge. \nKnowledge of service level Calculations. \nProblemsolving. \nAnalytical thinking. \nGood Business Writing Skills. \nRTM Experience is preferred.\n\nRemote Work: \nNo\n\nEmployment Type: \nContract","description_format":"text","description_chars":1772,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-24T12:52:15Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.495,"p_room":0.36,"age_days":42,"expected_fill_days":26,"reasons":["seen:42","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-sr-coordinator-workforce","json_url":"https://alion.io/job/delivery-hero-sr-coordinator-workforce.json","meta":{"generated_at":"2026-11-02T01:40:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2623,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-sr-coordinator-workforce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-sr-coordinator-workforce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-sr-coordinator-workforce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-sr-coordinator-workforce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-sr-coordinator-workforce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3206130}},{"tool":"search_jobs","arguments":{"company":"deliveryhero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3206130},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}