{"id":2347399,"url":"https://alion.io/job/delivery-hero-sr-manager-logistics-operations-3","title":"Sr. Manager Logistics Operations","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":141,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Doha, Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":68000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4300},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T12:34:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-18T17:35:28Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.\n WHAT’S ON YOUR PLATE?\nLead Talabat Qatar’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.\nDevelop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.\nLead long-term supply forecasting and planning to ensure full coverage and service level adherence.\nIdentify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.\nManage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.\nSet clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.\nBuild and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.\nLead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.\nMonitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.\nImplement standardized processes and digital tools to enhance control, visibility, and scalability across operations.\nCoach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.\nFoster a culture of accountability, collaboration, and continuous improvement within the team.\nWork closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.\nIdentify and implement process improvements and best practices to enhance efficiency and rider satisfaction.\nDrive automation and technology-enabled initiatives to improve visibility and performance management.\nOversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.\nEnsure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.\nBuild long-term plans to sustain growth and strengthen Talabat’s market leadership position.\n WHAT DID WE ORDER?\nBachelor’s degree required, with a preference for majors in Logistics, Supply Chain, Operations, or equivalent work experience in compliance or auditing\nMinimum of 5 years of experience in operational roles within fast-paced environments. Track record in the FoodTech logistics sector is a plus. Management consulting experience is also considered a significant advantage\nManagement experience is advantageous, with the ability to effectively manage direct reports and foster a strong team culture.\nStrong problem-solving abilities, with the capacity to dig into detail, manage complexity, and drive decision-making\nAdvanced proficiency in GSheet, demonstrating a strong analytical skill set. Ability to reason analytically, logically, and in a consistent fashion\nStrong English written and verbal communication skills, capable of engaging across a diverse set of stakeholders, Arabic is good to have but not necessary\nExtremely organized and process-driven, with a proven ability to manage a heavy workload effectively by setting priorities and managing expectations well\nAble to travel to all talabat markets as needed.","description_format":"text","description_chars":3642,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Delivery","Marketplaces","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-12T13:01:00Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.618,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/delivery-hero-sr-manager-logistics-operations-3","json_url":"https://alion.io/job/delivery-hero-sr-manager-logistics-operations-3.json","meta":{"generated_at":"2026-10-18T20:03:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24095,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-sr-manager-logistics-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-sr-manager-logistics-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-sr-manager-logistics-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-sr-manager-logistics-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-sr-manager-logistics-operations-3"}]}