{"id":3345352,"url":"https://alion.io/job/delivery-hero-system-administrator","title":"System Administrator","company":{"id":3502,"name":"Delivery Hero","domain":"deliveryhero.com","url":"https://alion.io/company/delivery-hero","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":110,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-28T05:59:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Gemini","optional":false},{"name":"Jira","optional":false},{"name":"Okta","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false},{"name":"Confluence","optional":true},{"name":"Google Workspace","optional":true},{"name":"Slack","optional":true}],"status":"closed","first_seen_at":"2026-10-27T15:33:17Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T12:06:08Z","board_verified":false,"closed_at":"2026-10-28T12:06:08Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"foodora is part of the Delivery Hero Group, which is the world's pioneering delivery platform. Our mission is to provide a fantastic ordering experience - fast, simple, and right to the door. We operate in more than 70 countries worldwide. The Delivery Hero Group is headquartered in Berlin, Germany, has been listed on the Frankfurt Stock Exchange since 2017, and is part of the MDAX stock index.\n End-User Support & Troubleshooting\nProvide on-site and remote end-user support (hardware, software, account/workstation setup) via chat, email, and in person, including scheduled visits to Dmart offices for maintenance and upgrades.\nLog, prioritise, and resolve tickets by business criticality (Jira, ServiceNow), covering networking, printers, and A/V, partnering with the Infrastructure team on larger projects.\nIT Administration & Asset Management\nTrack IT assets through their full lifecycle and maintain MDM (JAMF, Intune) compliance across enterprise devices.\nSupport access management (Okta, SailPoint IIQ) and contribute to IT governance and compliance initiatives.\nProcess Improvement & Collaboration\nMaintain onboarding/offboarding efficiency and IT service KPIs/SLAs.\nPartner with senior IT team members to improve processes and automation, staying current on emerging tech.\nAI-Enabled Support & Tooling\nUse AI assistants (Copilot, Claude, ChatGPT, Gemini) to speed up troubleshooting, draft knowledge-base articles, and summarise recurring issues.\nPilot AI-assisted automations (prompt templates, scripts, no-code tools) to cut manual work in ticketing and onboarding/offboarding, sharing what works with the team.\nRequirements:\nMinimum of 1 year of experience in IT operations or 1st-level support with hands-on experience managing workstations (Windows & MacOS) and endpoint devices.\nStrong troubleshooting skills for hardware and enterprise IT software.\nAbility to work independently and own issues end-to-end.\nHigh service orientation and excellent customer service skills.\nStrong communication skills (verbal & written).\nNice to have:\nHands-on experience with JIRA and Confluence for ticketing and documentation\nAdministration experience with Slack, Google Workspace, and access management platforms (Okta, SailPoint IIQ)\nPractical experience using AI assistants (Copilot, Claude, ChatGPT, Gemini) for support, documentation, or productivity tasks\n Your Benefits\nModern office in Budapest’s Haller Gardens - easy to reach, even by bike!\nInternational good vibe + strong corporate background = a secure & inspiring place to grow. \nFrom day one: life, accident & health insurance (MetLife).\nSZÉP-card & Medicare health package.\nfoodora PRO & vouchers - tasty meals, even in the home office.\nMental health support & relaxing office massages.\nIn-house English lessons + LinkedIn Learning access.\nExtra days off, AYCM partnership & all tools provided.\nSocial impact matters: we support 6 charities and you can join in!","description_format":"text","description_chars":2929,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Marketplaces","Online Groceries","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-27T17:02:27Z"},{"event":"close","at":"2026-10-28T12:06:08Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/delivery-hero-system-administrator","json_url":"https://alion.io/job/delivery-hero-system-administrator.json","meta":{"generated_at":"2026-10-28T18:40:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25465,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3502},"rest":"https://alion.io/mcp/rest/get_company?id=3502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelivery-hero-system-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelivery-hero-system-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelivery-hero-system-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delivery-hero-system-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelivery-hero-system-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3345352}},{"tool":"search_jobs","arguments":{"company":"deliveryhero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3345352},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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