{"id":3567632,"url":"https://alion.io/job/dell-oy-ab-process-automation-ai-servers-technical-support-round-rock-tx","title":"Process Automation - AI Servers Technical Support- Round Rock, TX","company":{"id":467023,"name":"Dell Oy Ab","domain":"dell.fi","url":"https://alion.io/company/dell-fi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Round Rock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":153000,"period":"year","method":"role_country_seniority_unknown","sample_n":2276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"JavaScript","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SharePoint","optional":false},{"name":"TypeScript","optional":false},{"name":"BPMN","optional":true},{"name":"Power BI","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-26T18:04:08Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T04:03:44Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Process Automation - AI Servers Technical Support\nJoin the fastest growing part of Dell’s Infrastructure Services organization and help shape the future of AI Server Technical Support. You will play a key role in building intelligent automations and agentic AI workflows that scale and streamline how we deliver support to our global AI Solutions customers.\nJoin us to do the best work of your career and make a profound social impact as a Process Automation/AI Servers Technical Support on our AI Support Services team in Round Rock, Texas.\nWhat you'll achieve:\nAs a Process Automation/AI Servers Technical Support, you will be part of a team dedicated to delivering best-in-class support to the rapidly growing base of AI Server customers across the globe. You will design, build, and deploy process automation and agentic solutions that eliminate manual work and accelerate service delivery. You will work cross-functionally with Service Delivery, Repair Operations, and Engineering with the goal of automating resolution processes.\n You will:\nDesign, develop, and maintain automated workflows using low-code, no-code, and scripted solutions to improve efficiency\nBuild and deploy agentic AI solutions and autonomous workflows that interact with business systems\nIntegrate automation technologies with enterprise platforms such as Salesforce, SharePoint, and internal applications\nPartner with stakeholders to identify automation opportunities and optimize business processes\nTest, monitor, document, and continuously enhance automation solutions while staying current on emerging AI and automation technologies\nTake the first step towards your dream career\nEvery Dell Technologies team member brings something unique to the table. 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