{"id":3881957,"url":"https://alion.io/job/dell-technologies-experience-strategy-graduate-intern","title":"Experience Strategy Graduate Intern","company":{"id":89,"name":"Dell Technologies","domain":"dell.com","url":"https://alion.io/company/dell-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":25,"ghost_share":0.04,"stale_share":0.08,"repost_share":0.16,"time_to_fill_p50_days":10,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Design","role_family":"Design","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":true},{"name":"FigJam","optional":true},{"name":"Figma","optional":true},{"name":"Miro","optional":true}],"status":"live","first_seen_at":"2026-11-06T16:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T03:30:55Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Experience Strategy Intern\nJoin us as an Experience Strategy Intern in Dell’s Enterprise Design Group’s UX Services Design team in Austin, Texas to do the best work of your career.\nWhat you’ll achieve\nAs an Experience Strategy Intern, you will help uncover customer needs and turn research insights into actionable experience strategies that shape Dell’s enterprise software based products and services. You will work closely with a senior Experience Strategist and partner with product management, product strategy, research, content and design teams on journey maps, opportunity assessments, and early concepts that define what we build and why.\n You will:\nSupport primary and secondary research, including competitive reviews, best-in-class CX examples, and heuristic assessments of current products\nSynthesize research findings into clear insights, personas, and journey maps that guide design business and product research\nHelp identify and prioritize opportunities to improve Dell’s customer experience, including near-term experience quick wins\nCreate scenario designs, storyboards, and concept cards, and help gather feedback on early concepts\nPrepare presentations and workshop materials that tell a compelling, customer-centered story to stakeholders \n Take the first step towards your dream career\nEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:\nEssential Requirements\nCurrently pursuing a bachelor’s or master’s degree in Human-Computer Interaction, UX or Service Design, Design Strategy, Cognitive Psychology, Business, or a related field\nFoundational knowledge of user-centered design and research methods, such as interviews, surveys, and usability testing\nInterest in, or exposure to, journey mapping, personas, or service blueprints\nStrong analytical, problem-solving, and creative-thinking skills, with the ability to turn findings into actionable concepts and ideas\nClear written, visual, and verbal communication, comfortable collaborating across teams and presenting\nDesirable Requirements\nA portfolio or coursework showing research synthesis, journey maps, software concepts and/or strategic design work\nFamiliarity with tools such as Figma, FigJam, Miro, or PowerPoint, or exposure to enterprise technology or B2B services\nFamiliarity with AI tools such as Claude, Figma Make, Devin, Co-pilot\nCompensation\nDell is committed to fair and equitable compensation practices. The hourly salary range for this position is $29.60 - $31.80.\nBenefits and Perks of working at Dell Technologies\nYour life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com\nWho we are\nWe believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.\nDell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.\nDell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.","description_format":"text","description_chars":3510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Servers & Data Center Hardware","Laptops"],"lifecycle":[{"event":"open","at":"2026-11-06T18:25:58Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":3,"expected_fill_days":10,"reasons":["conf:3","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/dell-technologies-experience-strategy-graduate-intern","json_url":"https://alion.io/job/dell-technologies-experience-strategy-graduate-intern.json","meta":{"generated_at":"2026-11-11T04:18:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4567,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":89},"rest":"https://alion.io/mcp/rest/get_company?id=89"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdell-technologies-experience-strategy-graduate-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdell-technologies-experience-strategy-graduate-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdell-technologies-experience-strategy-graduate-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dell-technologies-experience-strategy-graduate-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdell-technologies-experience-strategy-graduate-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3881957}},{"tool":"search_jobs","arguments":{"company":"dell.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3881957},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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