Inside Sales Representative - Retail
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026. Dell Technologies scores A on the Alion truth index.
SUMMARY
The Inside Sales Representative for Retail is responsible for driving revenue growth, managing customer relationships, and supporting Dell’s retail business through proactive sales engagement, account development, and cross-functional collaboration. This role focuses on executing sales strategies, identifying growth opportunities, and delivering a strong customer experience across assigned retail accounts.
ACCOUNTABILITIES
Manage and grow assigned retail accounts through proactive outbound and inbound sales activity
Develop strong relationships with retail partners, buyers, and internal stakeholders
Identify upsell, cross-sell, and attach opportunities across Dell’s portfolio
Execute account plans aligned to revenue, margin, and market share goals
Track pipeline activity, forecast accurately, and maintain CRM hygiene
Collaborate with field sales, product teams, marketing, finance, and operations to support business objectives
Support promotional planning, inventory discussions, and retail program execution
Analyze sales trends, customer performance, and competitive activity to recommend actions
Resolve customer issues quickly by coordinating with internal support teams
Meet or exceed quarterly and annual sales targets, KPIs, and operational metrics
3-5+ years of inside sales, account management, or retail sales support experience
Experience working with retail partners, channel environments, or consumer technology products
Strong verbal and written communication skills & proven ability to manage multiple priorities in a fast-paced sales environment
Experience with CRM systems, pipeline management, and sales forecasting