{"id":2928702,"url":"https://alion.io/job/dell-technologies-onsite-service-principal-engineer","title":"Onsite Service Principal Engineer","company":{"id":89,"name":"Dell Technologies","domain":"dell.com","url":"https://alion.io/company/dell-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":99,"open_postings":87,"ghost_share":0.011,"stale_share":0.184,"repost_share":0.057,"time_to_fill_p50_days":5,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":199000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2403},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:41:28Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T10:07:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Onsite Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.\nJoin us to do the best work of your career and make a profound social impact as aOnsite Service Principal Engineer on our Onsite Service Team in Lefdal, Norway.\nWhat you’ll achieve\nAs aOnsite Service Principal Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support within the Data Center. Shift work may be required upon request.\nYou will:\nPlan and lead installation services for assigned accounts\n\nTriage issues with direction from Dell remote support teams.\n\nReseat, swap, or replace parts within the Data Center.\n\nUpgrade firmware as needed as part of troubleshooting.\n\nSeek resolution to drive closure of complex issues.\n\nKeep abreastof technology and our service offerings.\n\nTake the first step towards your dream career\nEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:\nEssential Requirements\n5-8 years of relevant experience\n\nAdvanced skills in systems installation and analysis; comfort with versioned artifacts.\n\nAbility to interpret specifications and site requirements; strong attention to detail.\n\nClear communication and project management across cross-functionalteams.\n\nIndustry certification in Linux, Windows, VMware or Networking\n\nWho we are\nWe believe that each of us has the power to make an impact. That’s why we put our team members atthe centreof everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.\nDell Technologies is a unique family of businesses that helpsindividuals and organizations transform how they work, liveand play. Join us to build a future that works for everyone because Progress Takes All of Us.\nDell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.","description_format":"text","description_chars":2717,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Servers & Data Center Hardware","Laptops"],"lifecycle":[{"event":"open","at":"2026-10-20T14:08:33Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":1,"expected_fill_days":5,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/dell-technologies-onsite-service-principal-engineer","json_url":"https://alion.io/job/dell-technologies-onsite-service-principal-engineer.json","meta":{"generated_at":"2026-10-22T14:01:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":89},"rest":"https://alion.io/mcp/rest/get_company?id=89"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdell-technologies-onsite-service-principal-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdell-technologies-onsite-service-principal-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdell-technologies-onsite-service-principal-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dell-technologies-onsite-service-principal-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdell-technologies-onsite-service-principal-engineer"}]}