Technical Sales Representative (TSR)

Technical Sales Representative (TSR)

At Dell Technologies, we are committed to creating extraordinary products and solutions. Our Inside Product Specialists team is responsible for selling innovation to our customers, managing a portfolio of products and services. Drawing on extensive portfolio knowledge, they provide technical guidance to the Inside Sales team throughout the sales process. They also work directly with customers, advising them on everything from product features and configurations to pricing and availability. Most importantly, no matter how complex the question, our specialists are prepared to deliver technical solutions that meet customer needs through phone, chat, online, or email channels.

Join our team to do the best work of your career and make a profound social impact as a Technical Sales Representative on our Inside Product team in Panama City, Panama.

What You'll Achieve

As a Technical Sales Representative, you will provide technical solutions to the Inside Sales team that address a variety of customer needs, either independently or in partnership with a subject matter expert for more complex solutions.

• Provide mentorship and specialized guidance to the Core Sales team on solution offerings.
• Understand and maximize complex, multidimensional solutions, clearly explaining how they will benefit the customer's business.
• Meet or exceed targets by selling solutions and developing positive relationships with partners, distributors, and executive leadership.
• Use strategic discovery and questioning techniques to identify, assess, and recommend highly sophisticated alternative technology solutions.

Take the First Step Toward the Career of Your Dreams

Every team member at Dell Technologies brings something unique. Here's what we're looking for in this role:

Essential Requirements

• 3-5 years of experience in technical sales environments, demonstrating strong knowledge of selling complex enterprise-level solutions.
• Strong understanding of products and services, as well as in-depth knowledge of industry trends and the competitive landscape, with the ability to effectively position Dell solutions to customers.
• Excellent communication skills, with the ability to build and manage strategic relationships, balance the demands of multiple stakeholders, and coordinate internal teams as needed to ensure timely and successful delivery.
• Strong analytical, decision-making, and organizational skills, with a clear focus on meeting objectives and delivering measurable results.
• Ability to balance the needs of multiple stakeholders and coordinate teams when necessary to ensure on-time delivery.

Preferred Requirements

• Bachelor's degree in Information Technology, Engineering, or a related field (or equivalent experience).
• Intermediate to advanced English proficiency (spoken and written).