Technical Support Engineer – Dell Server, Storage
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. Dell Technologies scores A on the Alion truth index.
Technical Support Engineer - Dell Server, Storage (6+ experiences)
[필수지원요건 ]
**3교대(24/7) 근무가능자(주말/공휴일/야간근무포함)
At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.
What you’ll achieve:
As an Engineer, you will create concise troubleshooting content, assist diagnostics, and document outcomes clearly.
Join us to do the best work of your career and make a profound social impact as an Engineer on our Technical Support team.
You will:
- Create datasheets, FAQs, and basic guides under direction.
- Support benchmark collection and format results.
- Assist webinar/demo preparation and logistics.
- Help taxonomy, tagging, and repository hygiene.
Take the first step towards your dream career:
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
- 6+ years of related experience (Server or Storage Technical Support)
- Attention to detail and documentation discipline.
- Customer-focused mindset and clear communication.
- Ability to follow SOPs and seek guidance.
- Basic proficiency with document tools.
Desirable Requirements:
- Bachelor’s degree preferred
- Dell product experience preferred
- Strong hardware or Software troubleshooting skills preferred
- Excellent customer communication and interpersonal skills preferred
[안내사항 ]
- 법령에의해, 보훈/장애인/국가유공자등취업보호대상자채용우대합니다.
- 지원서허위사실이있는경우, 합격이취소될수있습니다.
- 본채용은적합한후보자가있을경우, 채용마감일보다빨리마감될수있습니다.