{"id":2520677,"url":"https://alion.io/job/dell-technologies-technical-support-engineer-dell-server-storage-3","title":"Technical Support Engineer – Dell Server, Storage","company":{"id":89,"name":"Dell Technologies","domain":"dell.com","url":"https://alion.io/company/dell-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":89,"ghost_share":0,"stale_share":0.067,"repost_share":0.079,"time_to_fill_p50_days":3,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":140000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":721},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T08:06:18Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:40:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Technical Support Engineer - Dell Server, Storage (6+ experiences)\n[필수지원요건 ]\n**3교대(24/7) 근무가능자(주말/공휴일/야간근무포함)\nAt Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.\nWhat you’ll achieve:\nAs an Engineer, you will create concise troubleshooting content, assist diagnostics, and document outcomes clearly.\nJoin us to do the best work of your career and make a profound social impact as an Engineer on our Technical Support team.\nYou will:\nCreate datasheets, FAQs, and basic guides under direction. \nSupport benchmark collection and format results. \nAssist webinar/demo preparation and logistics. \nHelp taxonomy, tagging, and repository hygiene. \nTake the first step towards your dream career:\nEvery Dell Technologies team member brings something unique to the table. 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